Benefits Specialist

Summary

Join a mission-driven agency that helps millions of Americans save for retirement. The Federal Retirement Thrift Investment Board (FRTIB) is seeking a talented and motivated professional to serve in the role of Benefits Specialist. This announcement may also be used to fill additional Benefits Specialist, GS-0301-13, positions at FRTIB in the same location, requiring similar qualifications and experience.

Duties

• Serves as a subject matter expert for assigned retirement benefits areas and supports the overall retirement benefits defined contribution program.
• Oversees and monitors TSP vendor performance for accuracy, timeliness, and consistency with program objectives, policies, and guidelines.
• Identifies and resolves complex retirement benefits program problems, including issues related to legislative initiatives and administrative decisions, and provides guidance to the TSP participant population.
• Designs, prepares, and implements broad studies to evaluate policies and best practices used in other defined contribution plans.
• Develops written guidance on proposed changes to benefit policies and oversight procedures.

Requirements

You must be a U.S. Citizen to apply for this position. Make sure your application is complete. All required qualifications must be met by no later than 09/18/2026. Your application will not be reviewed if any required documents listed under the "Required Documents" section are missing. You may need to complete a one-year probationary period if you're selected. Selective Service Registration is required for male applicants born after December 31, 1959, unless exempt under federal law. You'll need to certify your registration status if selected. A background check is required. Your continued employment depends on successfully completing a background investigation and receiving a federal suitability or security clearance. You may receive a tentative job offer while the investigation is underway. Qualifications

To qualify for this position, you must meet the specialized experience requirements listed below. Some positions may also require a basic qualification, such as a specific degree or certification. If applicable, that requirement will be listed below as well. Specialized Experience GS-13: You must have at least one year of full-time specialized experience at the GS-12 grade level (or equivalent) that shows you have the knowledge, skills, and abilities needed to do the work. Examples of specialized experience include: Administering retirement benefits or retirement savings programs by interpreting policies, regulations, or plan provisions to resolve participant, customer, or stakeholder issues. Evaluating the operational effectiveness of an assigned benefits program, service delivery function, or external service provider (including contractors and vendors) by analyzing performance data against established or self-developed performance measures, in order to identify deficiencies, determine root causes, and recommend corrective actions or program improvements to management. Analyzing program, operational, or benefits-related issues to develop recommendations that improved service delivery, policy implementation, or program effectiveness. Developing policies, procedures, guidance, reports, or recommendations to communicate program requirements and support organizational decision-making. What Counts as Experience We consider both paid and unpaid experience, including but not limited to volunteer work with organizations like the Peace Corps, AmeriCorps, or other community groups. Volunteer work can help you develop skills that are directly relevant to this job. A full year of work means working 35-40 hours per week. If you worked part-time, we'll calculate your experience based on the actual hours you worked to add up to one year of full-time equivalent work (2,087 hours). To receive credit for part-time work, you must clearly describe your duties and responsibilities, and the number of hours you worked each week.

Education

This position does not have a formal education requirement. You do not need to submit transcripts as part of your application, unless you are trying to substitute education for experience at or below the GS-11 grade level. How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Decision Making Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Reasoning Self-Management Teamwork Retirement Benefits Program Administration Contractor Performance Oversight Problem Solving Writing Partnering Influencing/Negotiating Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13042938 Other Information

The FRTIB offers wonderful benefits and work/life-balance flexibilities to help empower and reflect respect for our employees. Our comprehensive benefits package includes paid time off*, life insurance, health benefits, and participation in the federal retirement system. We offer, as applicable, flexible work hours, annual and sick leave, transit and childcare subsidies, free and confidential employee assistance and occupational health referral services, free on-site fitness center, and off-site fitness membership reimbursement. Further benefits and flexibility details are located here: FRTIB Employee Benefits. The FRTIB offices are conveniently located within a few blocks of the Union Station metro station. In addition, private parking is available in the building at the posted daily and monthly rates. Relocation expenses are not authorized for this position; however, other recruitment incentives may be authorized. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request an RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. The Fair Chance to Compete for Jobs Act prohibits the Federal Retirement Thrift Investment Board from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to [email protected].