Supervisory Support Services Specialist

Summary

If selected you will be responsible for support services functions: facility management, space management, on-site safety and health, security administration, conference management, procurement of equipment and supplies for a USDA Hub location or Business Site.

Duties

• The duties may include, but are not limited to:
• Provides expert advise, guidance, and counsel to the agency’s senior managers at the site regarding planning, delivery, and innovation of the administrative support services program.
• Oversight or liaison for property management and maintenance programs, directs on-site conference management services.
• Oversees or managing front-desk reception protocols, printing/copier management services, mail/shipping/receiving, equipment and supplies and budget.
• Advisory and liaison with respect to administrative policies in the implementation of the regional facility support services program.
• Ensures the establishment of the facility Occupant Emergency Plans.
• Serves as the Agency’s liaison on matters pertaining to facility management with General Services Administration(GSA), other federal agencies, or building owner.
• Performs the full range of supervisory and managerial responsibilities including but not limited to personnel, performance, planning and budget.

Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below. TIME-IN-GRADE: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. BASIC REQUIREMENT: Three years of progressively responsible experience, 1 year of which was equivalent to at least GS-4. General experience is experience that involved dealing with others in person-to-person work situations, in obtaining and providing a variety of services for an organization, or other work that demonstrated the ability to perform successfully the work of the position to be filled. OR Successful completion of a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university. In Addition to the basic requirement above, you must meet: FOR THE GS-13 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-12 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Project management experience including space management, facility management, conference and events. Ensure compliance of space design and use as well as resolving challenges relating to space design, workspace assignments, and room use. Formulate and implement program administrative activities to include assigning responsibilities for administrative support services and operations. Note: There is no education substitution for this GS 13 specialized experience level requirement. TRANSCRIPTS are required if: You are qualifying for the position based on education. You are qualifying for this position based on a combination of experience and education This education must have been successfully completed and obtained from an accredited school, college, or university. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Please see above for education information. How You Will Be Evaluated

You will be evaluated based on your qualifications for this position as evidenced by your experience, education, training, responses to the application questionnaire and the responses to all assessments required for this position demonstrated in your application package to determine the degree to which you possess the knowledge, skills, abilities, and competencies listed below: Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Your application, including the online Assessment Questionnaire, will be reviewed to determine if you meet (a) minimum qualification requirements and (b) the resume supports the answers provided to the job-specific questions. Your resume must clearly support your responses to all the questions addressing experience and education relevant to this position. Note: If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score may be adjusted to more accurately reflect your abilities, or you may be found ineligible. Please follow all instructions carefully. Errors or omissions may affect your rating. Providing inaccurate information on Federal documents could be grounds for non-selection or disciplinary action up to including removal from the Federal service. Cheating on the online assessment may also result in your removal from consideration. Additional Information - USA Hire Online Assessment All applicants are required to complete the online USA Hire assessment to be considered for the position for this vacancy. Applicants will not be given the opportunity to complete the online USA Hire assessment outside of the assigned assessment window for this vacancy. The assessment window closes 48 hours after the posted closing date and time of the announcement. The assessment window closes 48 hours after the posted closing date and time of the announcement. To preview the application questionnaire, please visit: https://apply.usastaffing.gov/ViewQuestionnaire/13061828 Other Information

Career Transition Assistance Plan (CTAP) and Reemployment Priority List (RPL) : Visit the OPM website for information on how to apply as a CTAP or RPL, eligible. To exercise selection priority for this vacancy, CTAP/RPL candidates must meet the basic eligibility requirements and all selective factors. CTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. CTAP applicants must receive a rating of at least 85 out of a possible 100 to receive selection priority. First time hires to the federal government normally start at the lowest rate of the salary range for the grade selected. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.