Business Systems Analyst

Description

Position Summary

A insurance company is seeking a Business Systems Analyst II to support customer-facing annuity web applications and websites. This is a highly technical BSA role focused on systems analysis rather than traditional business analysis or project management.

The ideal candidate will have experience analyzing applications, writing database queries, troubleshooting production issues, and partnering directly with developers to deliver secure web solutions across public-facing and authenticated user experiences.

Responsibilities

Gather, analyze, and document business and technical requirements.

Translate requirements into user stories, acceptance criteria, and development-ready specifications.

Work closely with frontend, backend, QA, and integration teams throughout the SDLC.

Analyze production issues using logs, data analysis, and database queries.

Support customer-facing web applications, including pre-login and authenticated experiences.

Coordinate requirements, resources, and project activities while avoiding a pure PM focus.

Facilitate Agile Scrum ceremonies and backlog refinement activities.

Partner with QA to define test cases and validate solutions.

Conduct functional testing and support UAT activities.

Provide final business signoff and production readiness approval.

Collaborate with API and integration teams to define data and system requirements.

Required Qualifications

5-8 years of Business Systems Analyst or Systems Analyst experience.

Strong technical analysis background .

Experience querying databases and troubleshooting application issues.

Experience working with external-facing web applications.

Strong Agile/Scrum experience.

Ability to work directly with software developers and technical teams.

Experience creating requirements documentation, functional specifications, and user stories.

Strong communication and stakeholder management skills.

Preferred Qualifications

Azure DevOps (ADO) experience.

PostgreSQL experience.

Experience with ticketing and backlog management tools.

Insurance or Financial Services industry experience.

Experience leveraging AI tools such as Microsoft Copilot.

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Excellent verbal and written communication skills on both business and technical subjects; possesses strong interview and meeting facilitation skills. Ability to express complex technical concepts in business terms.

experience supporting public facing websites and web applications development

experience using Azure Dev Ops, PostgreSQL

Experience with Agile/Scrum software development (Scrum Master or Product Owner certification is a plus).

JOB DESCRIPTION

This person will be responsible for business analysis and providing support to technical teams, business partners and management. This individual will meet with business stakeholders across Sales, Marketing and Operations to understand and identify needs, capture, analyze and document requirements from a technology perspective.

How you will make an impact:

Analyze complex business problems, evaluate business needs, and clarify requirements, data, processes, and systems for complex technology projects.

Work with Product Owner to refine backlog, prioritize use cases and drive understanding

Develop solutions to complex problems, requiring the regular use of ingenuity and creativity, within the larger context of the business needs and objectives; coordinating with business areas, Digital Transformation teams and Technology on overlapping functions.

Recommend scope, facilitate and participate in application design sessions, and aid in the development of system solutions.

Engage and actively participate in sprint and release plans and participate in retrospectives to continually improve team processes.

Prepare time estimates for completing features, and assist in overall scope definition, management and tracking.Facilitate the development process.

Support user acceptance testing and adoption of changes through planning, test-scenario identification, communication, and execution.

Coordinate testing and code promotions with developers, testers and DevOps engineers.Participate in problem resolution.

Troubleshoots production problems and acts as liaison among business areas, Digital Transformation teams and Technology, keeps all parties informed of status, and coordinates problem resolution.

The experience you will bring:

Bachelor's degree (BA or BS) in an analytical field, computer science, or equivalent experience.

5+ years of systems analysis experience.

Outside-the-box thinker with strong analytical and problem-solving skills; able to deal with ambiguity.

Excellent verbal and written communication skills on both business and technical subjects; possesses strong interview and meeting facilitation skills.Ability to express complex technical concepts in business terms.

Demonstrated experience working in an agile mode, where team members self-organize and hold each other accountable.

Demonstrated ability to build trust. Solid teamwork and interpersonal skills.

Experience with Agile/Scrum software development (Scrum Master or Product Owner certification is a plus).

Experience with Financial Services and Annuities or Life Insurance products preferred.

What will make you stand out:

Partners with others to get the work done and credits others for their accomplishment and contribution

Ability to be cultivate innovation within the team by being flexible and open to new ideas

Achievement mindset with a bias for action and eager to take initiative

Ideal candidate will display natural curiosity and growth mindset

Skills

Business analysis, Sql, Requirements gathering

Top Skills Details

Business analysis,Sql,Requirements gathering

Additional Skills & Qualifications

Good comms

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Newport Beach, CA.

Pay and Benefits

The pay range for this position is $55.00 - $66.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Newport Beach,CA.

Application Deadline

This position is anticipated to close on Oct 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.