Quality Improvement Administrator

Auburn, NY, USA | Administration | Salary | 60,000-65,000 per year | Full Time

| 4 weeks of PTO, 8 Paid Holidays and a competitive benefits package

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Quality Improvement Administrator

Mozaic (a Chapter of Arc NY) is looking for a full-time Quality Improvement Administrator who will be a member of the senior management team and Corporate Compliance Officer. This role is responsible for leading agency-wide quality improvement efforts, including identifying risk areas and developing plans to mitigate them. The Administrator oversees audits, surveys, and implementation of the agency's Quality Assurance and Improvement Plan. This position serves as a regulatory compliance resource, ensures person-centered services, and acts as a backup Agency Investigator in accordance with 624 and 625 regulations. Additionally, the Administrator serves as the agency's Privacy Officer and Corporate Compliance Officer, reporting directly to the Board of Directors.

Quality Improvement Administrator Duties and Responsibilities:

The Quality Improvement Administrator leads agency-wide quality and compliance efforts, including audits, risk management, regulatory support, and continuous improvement initiatives. This role supports departments, monitors performance, ensures corrective actions, and serves as a liaison on quality and compliance matters. It also includes participation in agency committees, oversight of policies, and engagement with external quality networks.

As the agency's HIPAA Privacy Officer, this role is responsible for developing and implementing privacy policies, managing privacy complaints, and ensuring compliance with all regulations regarding access to and amendment of Personal Health Information (PHI). The position oversees requests from individuals, legal entities, and public authorities, ensuring all are handled according to agency policy. It also involves coordinating responses to privacy violations, maintaining Business Associate Agreements, and working with leadership to identify and mitigate HIPAA-related risks across departments.

As the Corporate Compliance Officer, this role leads the development and implementation of the agency's Corporate Compliance Plan in coordination with the Compliance Committee. Responsibilities include overseeing internal audits, ensuring effective corrective actions, and maintaining systems for identifying and addressing noncompliance. The officer also supports HIPAA policy oversight, monitors the compliance hotline, and communicates regularly with the Executive Director and Board of Directors through formal reports. Additional duties include promoting compliance awareness through initiatives like "Compliance Corner" and "Compliance Week," while ensuring ongoing adherence to all agency policies and procedures.

Quality Improvement Administrator Qualifications:

Bachelor's Degree in Human Services or a related field and 3 years of experience in the developmental disabilities field, or Associate's degree and 5 years of experience required. Experience with establishing standards and quality measures is recommended. Familiarity with OPWDD regulations and/or quality assurance activities preferred.

What We Offer for the Quality Improvement Administrator :

Scheduled Hours: Monday - Friday, 8 am to 4 pm

Full Time: 37.5 Hours per week

Location: 1521 Clark Street Road, Auburn, NY 13021

Pay Rate: $60,000 to $65,000

Our Benefits Include:

• Medical, Dental, Vision, and Pet Insurance

• 403(b) Retirement Plan with Employer Match

• Eligibility for Student Loan Forgiveness Program & Tuition Reimbursement

• 20 Paid Vacation Days and 8 Paid Holidays

• Flexible Spending Accounts - Medical & Dependent Care

• Pre-Paid Legal Services

• Employee Assistance Program

• Paid Comprehensive Training and Certification Programs

• Wellness Incentives

Why Choose Mozaic?

Mozaic is a not-for-profit organization based in the Finger Lakes Region, specializing in providing services and residential facilities for people with intellectual and developmental disabilities. We are a prominent advocate for supporting and improving the lives of over 2,000 people with disabilities in our area.

Mozaic is EEO/AA Employer/Veteran/Disabled