Concierge
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At a glance
Job overview
Sunrise Senior Living seeks a Concierge to be the welcoming face of the community, greeting residents, families, and visitors with professionalism and warmth. The role involves managing front‑desk operations, handling calls, coordinating appointments, supporting sales and recruitment, and ensuring safety protocols, all while providing excellent customer service in a fast‑paced senior living environment.
Skills & qualifications
Skills
Qualifications
Full job description
About Dignity:
Dignity is committed to providing compassionate, respectful care while fostering a supportive workplace for our team members.
As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.
What You’ll Do:
- Greet visitors, residents, and prospective families with professionalism and warmth
- Answer and route calls promptly, taking accurate messages
- Provide community overviews and support the Sales team with inquiries
- Assist with move-in preparations and marketing materials
- Maintain a welcoming front desk and Bistro area
- Support recruitment efforts and administrative data entry
- Manage appointments, mail distribution, and resident rosters
- Monitor safety protocols, visitor sign-in, and emergency procedures
- Process meal tickets and assist with basic office tasks
You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.
What We’re Looking For:
- High School Diploma/GED
- Strong customer service and communication skills
- Organized with excellent time management and follow-through
- Comfortable multitasking in a fast-paced environment
- Proficiency in Microsoft Office and basic computer systems
- Ability to maintain professionalism and confidentiality
Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration
Pay Range:
17.00 - 21.25
Why Work With Us
Competitive pay, meaningful work, and opportunities for professional growth.
Equal Employment Opportunity
Dignity Senior Living is an equal opportunity employer in accordance with New York employment laws.
Equal Opportunity Employer
Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.
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