Energy Solutions Manager

Location 330 U.S. 301, Sumterville, FL, 33585, USA

Job Category 1.2A.2A

Employee Type Exempt - FT

Manage Others Yes

Required Degree FOUR_YEAR_DEGREE

Minimum Experience 7 Years

Description

Energize your Career at SECO Energy!

General Purpose of Job

The Energy Solutions Manager is responsible for overseeing the strategic and daily operations and performance of the Energy Solutions Department within our distribution electric cooperative. Reporting to the Director of Key Accounts, Energy Solutions & Program Development, this role will provide leadership, guidance, and technical expertise to ensure the efficient management of the Energy Solutions Department, including but not limited to: energy efficiency programs, member and community engagement initiatives, investigation of high energy usage cases, and other innovative energy services. This role will also contribute to the strategic planning and vision of the Energy Solutions Department, working collaboratively with various cross-functional teams to achieve organizational goals.

Minimum Required Qualifications and Competencies

The following includes the minimum job requirements and essential duties for this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Requirements

Education

• Minimum: Four (4) year bachelor’s degree in business energy management or related technical field.

• Preferred: Master’s degree in energy management.

• Job-related experience may be substituted for the required education on a year-for-year basis.

Experience

• Minimum: Seven (7) years of work and leadership experience in the energy industry, with a focus on

field energy services, energy efficiency, member focused programs, metering, or related fields.

• Preferred: Experience within an electric utility or related industry.

• Preferred: Experience within an electric cooperative, electric utility, or closely related industry.

• Preferred: Experience with solar and distributed energy resource interconnection processes.

• Preferred: Experience with PowerClerk or similar interconnection management software.

• Preferred: Experience with NISC iVUE, SmartHub, Connect, Marketing, or similar utility information systems.

Technical Skills

• Advanced knowledge of electrical theory, residential and commercial energy assessments, metering technologies (including Advanced Metering Infrastructure), HVAC systems, thermography, renewable energy systems, surge protection, and energy usage investigations.

• Working knowledge of HVAC systems, building envelope performance, water heating, appliances, electrical equipment, thermography, renewable energy systems, distributed generation and emerging energy technologies.

• Demonstrated knowledge of energy audits, high energy usage investigations, interval usage analysis, and methods for identifying factors contributing to abnormal or elevated energy consumption.

• Knowledge of solar photovoltaic systems, distributed energy resources, Solar Interconnection Agreements, applicable interconnection requirements, and net metering or distributed generation tariffs.

• Knowledge of Surge Protection, GenerLink, and related member energy products and services.

• Ability to evaluate emerging technologies, programs, products, and services based on member benefit, operational impact, financial considerations, risk, and organizational objectives.

• Ability to interpret energy usage data, operational metrics, program participation, financial results, and key performance indicators to support sound business decisions.

• Proficiency with personal computers, operating systems, Microsoft Office Suite, and applicable corporate software.

• Intermediate or greater proficiency in Excel for aggregating and analyzing operational and program data, identifying trends, and supporting decision-making.

• Advanced ability to use Word and PowerPoint to prepare professional documentation, reports, educational materials, and audience-appropriate presentations.

• Ability to learn and effectively apply new systems, technologies, and software.

Other Requirements

• Ability to operate a variety of office equipment, including a personal computer, printers, copy machines and telephones.

• Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations.

• A valid Florida driver’s license for regular driving privileges of a company vehicle; must have and maintain an acceptable driving record as determined by SECO Energy.

• Normal work hours will be eight (8) hours Monday through Friday, between 7:00 am to 5:00 pm. Business travel between offices and travel may be required for training and development.

• Successful completion of pre-employment background check, physical and drug screen.

Personal Protective Equipment - Yes

Driving Requirements - Yes - Valid Florida Driver's License

Core Competencies

• Safety : Promotes safety awareness within their team, monitors compliance with safety protocols, and addresses safety concerns promptly.

• Member Commitment : Engages with members to understand their needs, addresses their concerns, and ensures a high standard of service.

• Honesty & Integrity : Maintains transparency and ethical behavior in all team activities, addressing any integrity issues promptly.

• Work Ethic : Promotes a strong work ethic within their team, setting expectations for dedication and reliability.

• Inclusive Culture : Ensures that their team embraces diversity and inclusivity, addressing any issues of inclusivity promptly.

• Accountability : Holds team members accountable for their tasks and responsibilities, providing guidance and support to meet expectations.

• Teamwork : Promotes teamwork within their team, encouraging collaboration and supporting team efforts.

Job Specific Competencies

• Decision-Making & Judgment : Demonstrates sound judgment, applies reasoning skills, and exercises discretion in making independent decisions aligned with department and corporate responsibilities.

• Strategic Planning & Operational Management : Evaluates department operations and performance; develops and implements strategic plans and initiatives to achieve corporate goals and operational excellence.

• Leadership & Team Development : Demonstrates leadership by managing, mentoring, and developing staff; applies performance management techniques to enhance team effectiveness, accountability, and employee growth.

• Communication & Member Relations : Communicates effectively in verbal and written formats; prepares accurate business correspondence, reports, and presentations; listens actively, conveys information clearly, and provides exceptional member service to members, employees, vendors, government agencies, and the public.

• Planning, Organization & Stress Management : Exhibits strong planning and organizational abilities, attention to detail, and the ability to manage multiple priorities and complete assignments efficiently under pressure, independently or in a team environment.

• Technical Proficiency & Systems Use : Demonstrates proficiency with personal computers, operating systems, MS Office Suite, and applicable corporate software; applies the ability to learn and use new systems effectively.

Supervisory, Management, and Leadership Competencies

• Board Focus : Understands and communicates organizational priorities set by the Board and senior leadership to their teams.

• Vision & Strategic Orientation : Translates organizational strategies into actionable plans for their team.

• Lead Change & Manage Risk : Manages team-level changes, ensuring effective adoption while addressing operational risks.

• Member Focus : Implements member-focused processes to meet and exceed service expectations.

• Results Driven : Sets performance goals for their team and ensures successful execution of tasks and projects.

• Analytical Thinking & Decision Making : Evaluates team-level data and operational performance to make sound decisions.

• Innovation : Encourages team members to explore new approaches to improve efficiency and outcomes.

• Interpersonal Communications : Facilitates clear and open communication within the team and with other departments.

• Influence Others : Motivates team members to adopt new processes and work toward shared goals.

• Relationship & Team Building : Builds a cohesive and high-performing team through trust, respect, and collaboration.

Verification

The above qualifications and competencies for this position may be verified through a combination of education, experience, interview questions and technical skills exercise(s).

Essential Duties and Responsibilities

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.

Supervisory

This position has responsibility for the direction, coordination and evaluation of employees assigned. This person is expected to perform supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training; planning, assigning and directing work; appraising performance, rewarding and disciplining.

Leadership and Team Management :

• Lead the Energy Solutions Department, providing strategic direction, operational oversight, technical guidance, coaching, support, and performance feedback.

• Manage assigned supervisors and employees (Energy Solutions Supervisor and the Revenue Program Supervisor) to ensure effective operations, consistent service delivery, accountability and achievement of departmental goals.

• Establish annual departmental goals and objectives aligned with the cooperative's strategic plan.

• Develop and execute strategies for improving existing programs and expanding energy solutions that create measurable member and organizational value.

• Develop, administer, and monitor departmental budgets and ensure responsible management of financial and operational resources.

• Evaluate departmental operations, financial performance, workload, service quality, and employee performance and implement improvements as necessary.

• Develop, maintain, and continuously improve departmental policies, procedures, processes, standards, and documentation.

• Establish performance expectations and key performance indicators for departmental programs and services.

• Foster a collaborative and positive work environment that promotes employee engagement, accountability, innovation, professional development and continuous improvement.

• Lead recruitment efforts, employee selection, onboarding, training, succession planning and professional development activities.

• Prepare departmental reports, presentations, performance summaries, forecasts, and recommendations for leadership.

• Evaluate emerging energy technologies and recommend programs that benefit cooperative members.

• Monitor program performance, participation, and ROI.

High Energy Usage Investigations and Energy Audits :

• Oversee the investigation and resolution of high energy usage, abnormal consumption, and complex member energy concerns.

• Ensure employees use appropriate energy consumption data, interval usage information, AMI data, weather information, equipment characteristics, member history, and field observations when conducting investigations.

• Establish consistent procedures and service standards for high energy usage investigations.

• Oversee residential and commercial energy audits and assessments designed to identify opportunities for improved energy efficiency and member understanding.

• Ensure members receive clear, accurate, and practical explanations of factors affecting energy usage and opportunities to better manage consumption.

• Analyze recurring energy usage concerns and recommend education, process improvements, new programs, or technologies to proactively address member needs.

• Collaborate with Member Services, Metering, Engineering, Operations, Key Accounts, and other departments to resolve complex member energy concerns.

Energy Efficiency and Innovative Programs :

• Establish energy efficiency programs, demand response initiatives, and renewable energy projects to support the cooperative’s sustainability goals.

• Collaborate with internal departments to identify opportunities for energy savings and implement innovative solutions for our members.

• Monitor programs effectiveness through key performance indicators (KPIs) and analyze data to measure success and drive continuous improvement.

• Oversee the collaboration across departments to develop member engagement strategies and educational materials to promote energy efficiency and renewable energy adoption.

• Direct outreach activities, including workshops, seminars, and webinars, to educate members on energy-saving practices and available programs.

• Lead or oversee pilot programs designed to evaluate new technologies, products, services, and member solutions.

• Collaborate with internal departments to identify opportunities for improved energy efficiency and innovative member solutions.

• Recommend program changes, expansion, discontinuation, or new offerings based on performance data, member needs, and cooperative objectives.

Solar and Distributed Energy Resource Interconnection :

• Oversee the cooperative's solar photovoltaic and distributed energy resource interconnection programs and processes.

• Ensure applications and interconnection requests are processed safely, accurately, consistently, and within established service expectations.

• Coordinate with Engineering, Operations, Metering, Member Services, Billing, Key Accounts and other departments involved in distributed energy resource interconnections.

• Maintain working knowledge of applicable interconnection agreements, tariffs, technical requirements, policies, procedures, and industry standards.

• Ensure members and contractors receive accurate information regarding cooperative requirements, application processes, metering, rates, billing implications, and interconnection responsibilities.

• Oversee the effective use and continuous improvement of PowerClerk or other applicable interconnection management platforms.

• Monitor distributed energy resource trends and recommend process, policy, technology, or program changes as appropriate.

Surge Protection and GenerLink Programs :

• Provide overall management and strategic direction for the cooperative's Surge Protection and GenerLink programs.

• Establish operational, financial, participation, service-quality, and member-satisfaction performance measures for assigned programs.

• Coordinate program administration, member communication, installation processes, inventory requirements, billing considerations, and internal workflows.

• Monitor participation, member feedback, costs, revenues, and program performance.

• Identify opportunities to improve program awareness, participation, efficiency, and member value.

• Coordinate with Corporate Communications and Member Services to develop effective promotional and educational strategies.

Member Education and Community Engagement :

• Develop and oversee a comprehensive energy education strategy designed to improve member understanding of energy consumption, efficiency, cooperative programs, renewable energy, and emerging technologies.

• Lead and develop employees responsible for energy education, member presentations, energy audits, workshops, demonstrations, and community engagement.

• Direct outreach activities including workshops, seminars, webinars, school programs, business presentations, member events, and community programs.

• Deliver or oversee educational presentations to residential members, businesses, schools, civic organizations, and community groups.

• Collaborate with Corporate Communications to develop accurate and engaging educational materials for print, digital, social media, website, and other communication channels.

• Promote cooperative programs and solutions through educational activities, community events, campaigns, and direct member engagement.

• Represent the cooperative at community events, industry meetings, conferences, trade associations, and other appropriate forums.

• Position the cooperative as a knowledgeable and trusted resource for members navigating changing energy technologies and choices.

Regulatory Compliance and Reporting :

• Stay updated on industry regulations, standards, and guidelines related to field services, energy efficiency, meter tampering, and energy usage investigation.

• Ensure compliance with regulatory requirements, including accurate reporting and documentation of field operations and investigation activities.

Cross-Functional Collaboration :

• Build productive working relationships across the cooperative to improve member service, program execution, and organizational effectiveness.

• Collaborate with Key Accounts, Member Services, Corporate Communications, Growth & SmartGrid, Engineering, Operations, Metering, Billing, Information Technology, Finance, and other departments as appropriate.

• Participate in cross-functional teams involving strategic planning, technology implementation, member programs, budgeting, resource allocation, process improvement, and organizational initiatives.

• Provide technical expertise and recommendations related to energy usage, member energy technologies, distributed generation, energy efficiency, and emerging energy solutions.

• Identify opportunities to simplify member interactions and improve coordination across departments.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by or those an employee encounters to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Some requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to walk, sit, stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. This position has general office environment with extensive driving and field exposure. The employee is occasionally exposed to inclement weather conditions. The noise level in the work environment is usually moderate

Summary

We are the third-largest electric co-op in Florida and the seventh-largest in the nation and we are looking for qualified, energetic and committed candidates to join our successful TEAM!

Sumter Electric Cooperative is an Equal Employment Opportunity (EEO) Employer. All employment decisions are made without regard to age, race, color, religion, creed, sex, gender identity, sexual orientation, national origin, marital status, veteran status, the presence of any physical or mental disability, genetic information or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our company values and will not be tolerated.

Reaffirmation of EEO Policy Statement (https://secoenergy.com/sites/default/files/2026-07/2026.reaffirmation-of-statement-of-eeo-policy.pdf)

Our careers site is hosted through UKG's recruiting platform, which includes accessibility features and support for assistive technologies. If you experience any difficulty accessing or completing an application, please contact us and we will provide reasonable accommodations throughout the application process. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [email protected] or by calling (855) 483-2673 . Please be advised that this assistance is available for individuals who require accommodation due to disability.

SECO Energy participates in E-Verify. E-Verify electronically compares information entered on the Employment Eligibility Verification, Form I-9, with records contained in Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.

E-Verify English/Español (https://secoenergy.com/sites/default/files/2025-10/everifyparticipationposter-english-spanish-1-2019.pdf)

Right to Work English

Derecho a Trabajar (https://secoenergy.com/sites/default/files/2025-10/right\_to\_work\_poster\_spanish-01-2019.pdf)

USDA Non-Discrimination Statement

Reaffirmation of Statement of Non-Discrimination (https://secoenergy.com/sites/default/files/2026-07/2026.reaffirmation-of-statement-of-statement-of-nondiscrimination\_.pdf)

Know Your Rights/Conozca Sus Derechos

SECO Energy does not accept unsolicited resumes from any source other than directly from applicants. SECO Energy will not consider unsolicited referrals and/or resumes from any search agencies, staffing agencies, fee-based referral services, headhunters and recruitment agencies (hereinafter ‘vendors’). Unsolicited referrals and resumes sent to SECO Energy are deemed gratuitous. If any vendor (included but not limited to recruitment agency, headhunter, staffing agency) supplies any job applicant to SECO Energy without having a valid written and signed an agreement with SECO Energy, SECO Energy is not obligated to pay any kind of referral fee to such vendor. Any resumes submitted in the absence of a signed agreement become the property of SECO Energy and no fee shall be due.

*This posting will be closed and no longer available to receive applications upon SECO Energy ’s discretion.

^ Qualified employees will be considered on an equal basis with external applicants.