Senior Business Systems Analyst – Docusign & Legal Applications

USA, Louisville, KY

Full time

REQ-26947

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities .

Interested in joining us on our journey?

The Senior Business Systems Analyst – DocuSign & Legal Applications leads the digital technology strategy, delivery, and system integration roadmap for solutions supporting the Legal organization, with a primary focus on the DocuSign enterprise ecosystem (eSignature, CLM, and workflow automation).

This role acts as the primary strategic liaison between Digital Technology and Legal business stakeholders. The Senior Business Systems Analyst translates complex legal, contracting, and compliance requirements into robust functional architectures and integration roadmaps. Leveraging modern project management disciplines, business process modeling, and Lean/Six Sigma methodologies, the candidate will drive digital adoption, ensure business continuity, and deliver seamless API-driven integrations connecting DocuSign to core enterprise platforms.

Position

Senior Business Systems Analyst – Docusign & Legal Applications

Location

USA, Louisville, KY

How You'll Create Possibilities

Key Responsibilities

• Project Management and Delivery Execution: Lead end-to-end delivery of complex DT projects centered on DocuSign enhancements, workflow automation, and custom integrations.

• DocuSign Platform & Integration Leadership: Contribute to the development of goals and operational plans for the legal team function by converting business requirements into solutions for the Docusign platform.

• Ensure high availability of operations and business continuity for Docusign application.

• Responsible for Docusign operations support of the platform working with key business partners.

• Responsible for making moderate to significant improvements of processes, administration of the tool, end user ease of use, integration of systems with the scope of legal use of Docusign to support the contract lifecycle.

• Evaluate and root cause difficult and often complex problems involving multiple integrated systems and processes within legal applications. Influence others outside the job function regarding policies, practices and procedures.

• Analyze problems guide other professionals throughout the organization across functions.

• Utilize knowledge of DT processes and usage of software and systems supporting the legal organization.

What You'll Bring to Our Team

Minimum Qualifications:

• Bachelor’s University Degree in computer science/engineering (or equivalent)

• 5 years of prior relevant experience, with at least 2 cross functional project implementations

• Direct experience implementing, configuring, or integrating DocuSign (eSignature, DocuSign CLM, or DocuSign APIs).

• DocuSign Administrator or Implementation Specialist accreditation.

• Familiarity with project management and experience leading projects from requirements gathering through implementation and operation support.

• Understanding of Data Classifications, IT Security, Data Privacy and Compliance.

• Ability to troubleshoot technical issues.

• Experience with training and user support.

• 5 years of prior relevant project deployment

• Experience within a project implementation of 2 enterprise solutions

• Proven analytical and problem resolution skills with systems thinking mentality to ensure data quality.

• Proactive responsible individual, able to set own action plans with minimum management

• Ability to influence and build consensus with other IT teams and leadership

• Excellent oral and written communication skills

Preferred Qualifications:

• Experience implementing and maintaining systems relating to manufacturing plant physical security.

• Master’s University Degree in computer science/engineering (or equivalent)

• Project management certification - PMP, PMI-ACP, or Certified ScrumMaster (CSM).

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.

By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to [email protected]

GE Appliances, a Haier company, is more than a place to work. We imagine, design and build some of the world's best appliances. Our people strive to improve themselves, the company and the community—building challenging and rewarding careers along the way. We value diversity, teamwork, innovation and lean manufacturing. We work with some of the best people in the world who take pride in our products and thrive on challenges. More than a place to work, GE Appliances is a place of opportunity, a place to grow and a place to develop your career.

Recruitment Fraud Notice (https://careers.geappliances.com/documents/Recruitment-Fraud-Notice.pdf)