Loan Servicing Representative
Winona, MNFull-timeSeen todaySeen in employer's feed today
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Job overview
The Loan Servicing Representative performs mortgage servicing functions, boarding new loans, processing payments, handling hazard insurance, completing maintenance transactions, and responding to borrower inquiries while serving as a Tier 2 help‑desk resource and ensuring data accuracy per regulations and investor guidelines.
Skills & qualifications
Skills
Benefits
Full job description
Job Duties
Duties include a variety of mortgage servicing functions to support borrowers and maintain accurate loan records. Responsibilities include boarding new mortgage loans, processing borrower payments, assisting with hazard insurance processing, completing loan maintenance transactions, and responding to customer inquiries. The role will act as a Tier 2 help desk resource for escalated servicing matters. The position ensures the accuracy of loan data and records while adhering to applicable regulations, investor guidelines, and internal policies, and works collaboratively with borrowers, internal departments, and third-party vendors to support an exceptional servicing experience.
Minimum Education Required
3+ years of mortgage servicing experience, including FNMA, FHLMC, VA, FHA loan boarding, payments, and reporting required. Experience in escrow processing and payments required. Experience in Secondary Market reporting and applications is key.
Minimum Experience Required
3+ years of mortgage servicing experience, including FNMA, FHLMC, VA, FHA loan boarding, payments, and reporting required. Experience in escrow processing and payments required. Experience in Secondary Market reporting and applications is key.
Shift
First (Day)
Number of Openings
1
Compensation
$
Postal Code
55987
Job Type
Full Time
Place of Work
On-site
Requisition ID
52525
Job Benefits
Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.
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