Clinical Admin Coordinator

Adecco Healthcare & Life Sciences is hiring a Clinical Admin Coordinator / Referral Coordinator in California for a fully remote opportunity. This position supports the referral and authorization process by coordinating requests, managing member and provider inquiries, and ensuring timely processing of cases in a fast-paced healthcare environment.

Job Details

• Position: Referral Coordinator (Single Case Agreements)

• Location: Remote / Telecommute

• Pay Rate: $21.00 - $23.00 per hour

• Schedule: Monday-Friday, 8:00 AM - 5:00 PM Pacific Time

• Occasional evening coverage may be required

• Interview Process: Video interview with the Hiring Manager via Microsoft Teams

Responsibilities

• Manage intake of member referrals and admission/discharge notifications

• Coordinate requests for services with hospitals, clinics, facilities, providers, and internal teams

• Process incoming and outgoing referrals, authorizations, and case documentation

• Provide outreach, triage support, and referral coordination activities

• Assist members and providers with inquiries and issue resolution

• Maintain accurate records and documentation while meeting productivity and quality standards

• Work effectively in a high-volume, customer service-focused environment

Required Qualifications

• High School Diploma or GED

• At least 1 year of customer service experience resolving customer concerns

• At least 1 year of experience with medical referrals, authorizations, insurance processing, or non-clinical care coordination

• Working knowledge of ICD-9/ICD-10 and CPT codes

• Basic Microsoft Office skills

Preferred Qualifications

• Experience in healthcare, managed care, or health insurance settings

• Clerical or administrative support experience

• Medicare and/or Medicaid experience

• Call center, medical assistant, or customer outreach experience

• Strong communication, problem-solving, and de-escalation skills

• Ability to manage multiple priorities and work queues in a fast-paced environment

• Bilingual English/Spanish preferred

Pay Details: $21.00 to $23.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.