Product Designer, Trust & Safety
Richmond, VAJob$250–312K/yrSeen 1w agoSeen in employer's feed 2 days ago
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Job overview
Instagram's Trust & Safety Design team earns the trust of a global community of over 2 billion people, focusing on teens, parents, and creators, and seeks a generalist systems thinker with a content design foundation to lead end‑to‑end product design that balances policy, regulation, and human behavior.
Skills & qualifications
Skills
Qualifications
Full job description
Summary:
Instagram's Trust & Safety Design team earns the trust of a global community of 2B+ people — with particular focus on teens, parents, and creators. This is design at the intersection of product, policy, and human behavior: you're shaping how safety feels across a platform used by 500 million+ teens globally, navigating an evolving regulatory landscape that makes the work both urgent and intellectually rich.We're looking for a generalist systems thinker with a content design foundation — someone who has evolved into end-to-end product design leadership and brings that language-first sensibility to experiences where clarity, empathy, and precision are the design.This work presents unique design challenges at Meta: policy and regulation aren't blockers — they're creative material. The work you ship here sets standards that ripple across the company.
Required Skills:
Product Designer, Trust & Safety Responsibilities:
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Lead the design vision for trust and safety experiences across Instagram — setting strategic direction at the portfolio level, not just individual features
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Design end-to-end product experiences for youth safety, parental controls, creator protections, and platform integrity — where clear, empathetic communication is the core UX
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Translate complex regulatory, policy, and safety requirements into intuitive, human-centered experiences that work for teens, parents, and creators alike
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Drive alignment and influence across Design, Product, Policy, Engineering, and Legal at senior leadership levels
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Define and elevate the craft of content-informed product design — mentoring designers and establishing standards and best practices for how we communicate sensitive topics at scale
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Navigate significant ambiguity and competing constraints to deliver cohesive, trustworthy experiences
Minimum Qualifications:
Minimum Qualifications:
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Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field and 8+ years of experience in product design or a related discipline
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8+ years of experience building and shipping applications or software at company-level scale, leading the end-to-end experience within a large-scale, ambiguous domain
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Content design background with demonstrated evolution into holistic product design (IxD + content + systems thinking)
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Experience with mobile-first, consumer-social product design at scale
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Experience operating at principal/staff-level leadership — setting direction, influencing cross-functionally, and mentoring designers
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Experience navigating ambiguity across design, product, policy, engineering, and legal functions to deliver cohesive outcomes
Preferred Qualifications:
Preferred Qualifications:
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Ability to turn regulatory requirements into a human-centered, intuitive user experience
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Experience designing in Trust & Safety, well-being, or heavily regulated/policy-constrained spaces
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Strategic vision at the portfolio/program level
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Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy review)
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Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
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Understanding of the creator ecosystem and the tools that help drive better outcomes
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Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
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Experience designing for teens/youth or family safety contexts
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Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Public Compensation:
$250,000/year to $312,000/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].
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