Strategy & Operations

We're building AI employees. Not chatbots. Not copilots. Autonomous digital workers that do real jobs. Our first, Ava, is an AI BDR used by hundreds of companies. She researches leads, writes and sends emails in a customer's voice, runs multi-step outbound sequences, manages her own deliverability infrastructure, self-optimizes over time, and handles objections and meeting booking. She's not a tool someone uses. She's a teammate. We're a YC W24 company, have raised $35M+ from investors including Y Combinator, and are at $8M+ ARR. Right now we're building Ava 2.0, a step change in what an AI employee can do. The engineering problems are hard and the surface area is enormous. Key Responsibilities

• Firefighting: We are growing extremely fast and new issues are always arising - your role will be to diagnose novel problems across the org, create strategies to solve them, an execute. This role will evolve hugely over time as the company scales - you’ll be a Swiss Army Knife wherever you’re needed.
• Revenue Operations: Streamline processes, improve efficiency, and implement effective revenue operations strategies.
• Product Operations: Support the product team in managing the product lifecycle, coordinating user interviews, and ensuring smooth product operations.
• Data Analysis & Reporting: Create Tableau dashboards using our data from our database for different business function teams.
• System & Process Development: Work with department leads to implement new systems and SOPs to ensure operational excellence.

About You

• 3-4 years of experience in a similar operations role at a fast-growing startup or consulting firm.
• Strong organizational and time management skills.
• Experience with Tableau, SQL, and other key data analysis tools.
• Experience across a broad range of operational functions, with top-of-cohort performance.
• Ready to work hard to execute our mission - this isn’t a traditional 9-5.
• Excited about Artisan.
• Happy to work in-office in Russian Hill.

Benefits

• Full-coverage medical, dental & vision insurance.
• Equity options.
• Company off-sites and events.
• Food & drinks provided in-office.