Lead Medical Receptionist - Cardiology
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At a glance
Job overview
The Lead Medical Receptionist at Saint Francis Hospital in Wilmington, DE is tasked with improving quality and processing physician‑generated work while providing basic patient care under clinical guidance. The role emphasizes positive rapport with physicians and staff, problem‑solving, patient‑centered responsiveness, confidentiality, and participation in staff meetings and minute‑taking.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Employment Type: Full timeShift:
Description:
Job Title: Lead Medical Receptionist Employment Type: Full-Time Shift: Mon-Fri, day shift Location: Saint Francis Hospital - Wilmington, DE
Position Purpose The Lead Medical Receptionist is responsible for improving quality, along with the responsibility of processing all work generated by the physicians. In addition, if/when needed, the Lead can provide direct, basic patient care activities under the guidance and direction of a CRNP/Physician.
As a Lead Medical Receptionist, you will:
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Establish and maintain a positive working rapport with all physicians and nursing staff.
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Work effectively with co-workers to resolve identified problems.
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When needed, react effectively to the unique needs of the patients. Follow direction and guidance of the medical personnel in implementing the plan of care.
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Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
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Attend staff meetings records and reproduces minutes as needed.
Minimum Qualifications:
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High School Diploma or equivalent (required)
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1+ year of physician office experience (preferred)
Position Highlights and Benefits:
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Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment.
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Work/Life balance with flexible schedules.
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Free onsite parking.
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Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
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Referral Rewards Program
For more than 90 years, Saint Francis Hospital has served the Wilmington community and Northern New Castle County by providing compassionate health care of the highest quality. Founded by the Sisters of Saint Francis of Philadelphia in 1924, Saint Francis heeds a particular call to serve those in need. Our ministry is to serve all who require expert medical care regardless of religion, race, color, creed or economic status.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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