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At a glance
Job overview
The Amusement Manager at Dave & Buster's is a technical expert responsible for keeping arcade and virtual reality games in optimal condition while leading a team of Game Technicians. The role emphasizes fast‑paced, guest‑focused service, safety, and business performance, requiring strong leadership, communication, and technical troubleshooting skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Description:
THE AMUSEMENT MANAGER: a technical expert who keeps our games in "ideal playing conditions.” Providing leadership to our Game Technicians while positively impacting the business and providing excellent guest service.
What we are looking for!
- You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
- Able to diagnose and repair the operations of amusement arcade games and virtual reality games
- You have a friendly, engaging management style that our guests and employees would enjoy
- You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
- You can communicate with the team members and guests in a way that inspires FUN!
- You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
Requirements:
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21+ years of age
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3+ years of relevant experience in a similar environment diagnosing and fixing arcade games and technical equipment
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Ability to lead a team to create a memorable guest experience
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Not afraid to work in a fast-paced, noisy environment with distracting conditions
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Ability to communicate effectively, both orally and in writing, regarding all job responsibilities
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Strong business acumen
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The ability to work weekends, nights, and holidays
What will you be doing daily?
- You are the head coach of a talented group of Techs, and you are responsible for hiring, training, developing, and retaining the best team possible
- Create a well-maintained, safe, secure, and sanitary environment for all D&B Guests and staff
- Keep arcade equipment maintained and in proper working order
- Adhere to all outlined preventative maintenance programs
- Monitor and perform daily store maintenance as instructed
- Strive for 100% "game playability" and repair games on the fly
PERKS!
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Competitive salary
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Quarterly bonus program
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Health, Dental, Vision, Long & Short-term Disability
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Employee Assistance Program
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Buster’s Legacy Fund (Supports team members during difficult times)
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401K matching plan
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FREE food
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FREE gameplay
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Large leadership team = multiple managers per shift
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FUN work environment
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Grow your career! • Two FUN Brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range: 64543- 75933
We are an equal opportunity employer and participate in E-Verify in states where required.
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