Office Assistant - AnMed Therapy Pediatrics

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful:

To provide exceptional and compassionate care to all we serve.

AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here.

The Office Assistant is responsible for accurately collecting and maintaining patient demographic, insurance, and reimbursement information within AnMed’s electronic documentation systems to support timely registration and efficient billing processes for AnMed Therapy-Pediatrics. This role assists with referral management and fosters positive working relationships with referring providers and agencies.

The Office Assistant supports daily clinic operations by coordinating administrative workflows, maintaining necessary office supplies, and ensuring smooth front-office functions. The position requires effective communication with patients, families, staff, and the public while demonstrating professionalism, adaptability, a positive attitude, and a calm demeanor in a fast-paced environment.

This role requires strong organizational skills, the ability to work independently, and proficiency with computer systems. The Office Assistant must maintain a thorough understanding of insurance authorization, precertification, and reauthorization requirements, as well as current payer policies related to therapy service coverage, to help ensure compliance and continuity of care.

Duties & Responsibilities:

• Provide front desk coverage to include greeting patients, registration, scheduling and answering phones.

• Verify all insurance benefits prior to patient treatment.

• Work with Rehab Services and Physician Network Services in the smooth operation of the performance and therapy centers.

• Serve as liaison between the clinic, AnMed Health, other departments and local agencies.

Qualifications:

• High School Diploma or GED.

• One-two years' experience in computer billing, registration and other clerical duties.

Preferred Qualifications:

• Reimbursement of third-party carriers and other insurance knowledge.

• Knowledge of medical terminology, CPT and ICD-10 coding.

Benefits*

• Medical Insurance & Wellness Offerings

• Compensation, Retirement & Financial Planning

• Free Financial Counseling

• Work-Life Balance & Paid Time Off (PTO)

• Professional Development

• For more information, please visit: anmed.org/careers/benefits

*Varied benefits packages are available to positions with a 0.6 FTE or higher.