Digital Mail Associate

Charlotte, NC, USA | Hourly | 17.00-19.00 per hour DOE | Full Time

| Eligible for: PTO (Vacation, Sick, and Holiday), Medical, Dental, Vision Insurance, 401k, and more!

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

• • Receive, sort, process, and distribute incoming physical mail, packages, and correspondence.
• • Operate digital mail room equipment, including scanners, printers, postage equipment, and document-management systems.
• • Scan and digitize physical documents according to established procedures and quality standards.
• • Index, name, categorize, and route electronic documents to the appropriate departments, employees, or digital repositories.
• • Monitor digital mailboxes and electronic correspondence and route items appropriately.
• • Prepare outgoing mail, packages, interoffice correspondence, and documents for shipment or delivery.
• • Pick up and deliver mail, packages, documents, and other materials from designated locations, including post offices, courier facilities, company offices, and other authorized locations.
• • Maintain accurate logs and tracking records for incoming/outgoing mail, deliveries, pickups, and packages.
• • Obtain and maintain proof of delivery, signatures, tracking information, and other required documentation.
• • Operate company vehicles or personal vehicles, when authorized, to perform mail pickup and delivery duties.

Qualifications:

• • High school diploma or equivalent preferred.
• • Previous experience in mail room operations, document processing, records management, office administration, logistics, courier services, or a related field preferred.
• • Basic computer skills and the ability to learn digital mail room and document-management systems.
• • Ability to accurately scan, organize, index, and process documents.
• • Strong attention to detail and organizational skills.
• • Ability to handle confidential information appropriately.
• • Ability to lift, carry, push, and move mail bins, packages, boxes, and office materials as required.
• • Ability to work independently while maintaining established schedules and service levels.

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