Program Support Specialist

Summary This position is part of the Arctic Energy Office, Department of Energy. As a Program Support Specialist, you will serve as primary point of contact for managing all office logistics, including complex scheduling, domestic and foreign travel for staff, procurement activities, and conference coordination, ensuring compliance with federal and departmental regulations. Responsibilities The Department of Energy's mission is to ensure America's security and prosperity by addressing its energy, environmental and nuclear challenges through transformative science and technology solutions. The Arctic Energy Office serves as DOE's principal advisor on all domestic Arctic issues including energy, science, and national security - and acts as the unified voice for Arctic priorities across the Department and to bring the Arctic into the Department of Energy (DOE) and the DOE into the Arctic, coordinating cross-agency efforts to address energy, science, and national security challenges unique to the region. We are truly honored that DOE has been named America's #1 Best Employer for Veterans in 2023 by Forbes-not only among Government agencies, but among employers across the U.S. We are so proud of this ranking which reflects our commitment to the employment of veterans. As so many veterans at DOE renew their service to our Nation, we are deeply committed to their success and advancement. Veterans shape the future of energy As a Program Support Specialist, you will: Coordinate administrative operations and office logistics (including executive scheduling, space, property, and records management) to maintain efficient daily workflow for the office. Plan and execute domestic and international travel arrangements, ensuring adherence to federal travel regulations and international clearance requirements. Monitor operational expenditures and procurement activities, tracking office resources to ensure compliance with federal acquisition guidelines. Develop informational and outreach materials, such as reports, briefings, digital content, and toolkits aligned with agency messaging standards. Manage executive correspondence and action-tracking systems, ensuring timely coordination, distribution, and completion of high-priority organizational tasks. Requirements Conditions of Employment Qualifications GS-12 SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-11 in the Federal service. Specialized experience for this position is defined as meeting all of the following: Coordinating day-to-day administrative support functions (such as managing calendars, scheduling meetings, or tracking action items) to support office operations. Drafting written materials (such as correspondence, meeting summaries, briefings, or newsletter articles) to share organizational information. Preparing visual communication materials (such as slides, flyers, or basic digital graphics) for internal or external audiences. Assisting with procurement or purchasing activities (such as preparing requisition documents or tracking basic supply and vendor expenses). GS-13 SPECIALIZED EXPERIENCE REQUIREMENTS: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level GS-12 in the Federal service. Specialized experience for this position is defined as meeting all of the following: Coordinating executive-level office operations (such as schedules, property, records, or meetings) to support organizational workflow. Drafting written materials (such as reports, executive briefings, speeches, or articles) for diverse internal and external audiences. Creating visual outreach products (such as informational graphics, digital content, or presentation materials) to communicate program initiatives. Monitoring procurement actions and service contracts to ensure adherence to acquisition standards. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Limit your resume to no more than two (2) pages. If more than two pages are submitted, only the first two pages will be reviewed to determine your eligibility and qualifications. Your full resume will be made available to the hiring manager if you are referred. CTAP/ICTAP candidates: To be considered "well qualified" you must (1) meet all of the requirements as described in this section; and 2) be rated "well-qualified", which is defined as scoring in the in Well Qualified category (or higher). You must meet all qualifications and eligibility requirements by the closing date of this announcement. Education There are no specific education requirements or substitution of education for experience for this position. Additional Information Shared Certificates: The Department of Energy shares lists of applicants among its internal Departmental Elements and organizations. You may be referred for consideration to other DOE Hiring Managers throughout the Department for more than one position based on this application. By applying to this announcement, you understand your application materials may be shared with multiple Hiring Mangers throughout DOE. If additional positions are filled from this announcement conditions of employment may differ. You will be notified if you are referred for additional positions. This job opportunity announcement may be used to fill additional similar vacancies across DOE. For general information on government-wide Telework polices visit: www.telework.gov Hiring incentives may be authorized in accordance with agency policy and if funding is available. Equal employment opportunity policy. Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement. Reasonable Accommodation Policy: https://www.energy.gov/hc/articles/reasonable-accommodation-and-personal-assistance-service-procedures Veterans Information: https://www.energy.gov/careers/veterans-military-spouses Selective Service Registration: http://www.sss.gov/ The Fair Chance Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint to the agency within 30 calendar days of the date of alleged noncompliance by completing the Fair Chance Act Intake Form and emailing the form to the Administrative Investigations Program at [email protected]. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.