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Medical Practice Patient Representative - Vassar Urology - Poughkeepsie, NY

Northwell Health

Poughkeepsie, NYFull-time$18.13–34.5/hrSeen 1w agoSeen in employer's feed 1w ago

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At a glance

Compensation
$18.13–34.5/hr
Location
Poughkeepsie, NY
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Medical Practice Patient Representative provides clerical and administrative support, greets patients, manages patient information, handles phone calls, schedules appointments, collects co-pays, retrieves records, and ensures compliance while modeling organizational values.

Skills & qualifications

RequiredNice to have

Skills

Patient GreetingEMR SystemAppointment SchedulingInsurance VerificationPhone CommunicationCo-Pay CollectionRecord RetrievalTravel Between Practices

Full job description

Description

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

$500 Sign On Bonus (External Candidates Only)

Title: Medical Practice Patient Representative - Vassar Urology - Poughkeepsie, NY - Full Time - Monday – Friday, 8:00am – 4:30pm

Summary:

Provides clerical and administrative support and coordinates the patient care activities for medical practice.

Responsibilities:

  1. Greets and welcomes patients upon arrival and communicates pleasantly and effectively. 2. Ensures accuracy of patient's information, including demographics and insurance. 3. Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system 4. Registers, verifies, and schedules patient appointments, testing, and referrals. 5. Schedules and reschedules appointments according to office protocols 6. Monitor applications and manage worklists as applicable. 7. Collects co-pays and reconciles money for deposit. 8. Obtains and coordinates record retrieval for new and established patients. 9. Performs intake and processing of medical records and other documentation where applicable. 10. Fulfills all compliance responsibilities related to the position. 11. Maintains and Models the Organization values. 12. Demonstrates regular, dependable, and predictable attendance. 13. Performs other duties as required.

Education Skills Experience:

Ability to travel between practices as needed.

Salary Range: $18.13 - $34.50 Hourly

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent’s sexual or other reproductive health decisions, or other characteristics protected by applicable law.

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