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Facilty Operations Assistant Leader

Life Time Fitness

Commerce Township, MIFull-timePosted 1w agoStill listed 1w ago

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At a glance

Compensation
No compensation found
Location
Commerce Township, MI
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

CPR/AED CertificationAquatic Facilities Operator CertificationCertified Pool Operator License

Job overview

The Facility Operations Assistant Manager supports the Facility Operations Manager by maintaining club spaces, handling member feedback, assisting with budgets, training staff, ensuring OSHA compliance, recruiting, and coordinating schedules, all while providing excellent customer service on a flexible schedule.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceBuilding OperationsHealth and Fitness OperationsOSHA ComplianceRecruitingTraining and CoachingBudget ManagementSchedule Coordination

Qualifications

High School Diploma or GEDCPR/AED CertificationAquatic Facilities Operator CertificationCertified Pool Operator License1+ Years Customer Service ExperienceMust Be Available to Work Flexible ScheduleCollege Degree in Business, Hospitality or Related FieldHealth and Fitness Operations ExperienceExperience With Building Operations

Full job description

Position Summary

The Facility Operations Assistant Manager is a full-time position that assists the Facility Operations Manager in delivering clean and functioning facilities while providing excellent customer service. This may include maintaining club space, training fellow team members, and being the source of managerial support when the Manager is not present. The Facility Operations Assistant Manager works the opposite schedule of the Facility Operations Manager and must be flexible to meet the needs of the business.

Job Duties and Responsibilities

  • Assists staff in maintaining locker rooms, fitness floors, common areas, and amenities

  • Responds to member feedback with urgency and provides follow up communication with solutions

  • Assists the manager with monthly and annual budget recommendations

  • Assists in training team members through providing on going training, coaching, counseling, and continuous feedback

  • Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations

  • Assists with the recruiting and interviewing for the Operations department

  • Attends weekly department head, Operations department, and "all club" meetings

  • Builds positive relationship with members while gathering feedback

  • Coordinates and creates Operations staff schedules

Position Requirements

  • High School Diploma or GED

  • CPR/AED certification required within the first 30 days of hire

  • 1 year of customer service experience

  • Aquatic Facilities Operator Certification (AFO)

  • Certified Pool Operator license (CPO) within 3 months of hire

  • Must be available to work a flexible schedule to meet the needs of the business

​ ​ Preferred Requirements

  • Health and fitness operations experience

  • College degree in business, hospitality, or related field

  • Experience with building operations

​

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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