Compliance Investigator

Summary

This position is located in the Office of Import Surveillance. The Office is responsible for identifying and screening foreign made products being imported into the U.S. to insure they meet mandatory safety standards and regulations, educate industry regarding mandatory standards and certain safety-related voluntary standards, and follow up with importers and distributors to determine whether a product recall is warranted.

Duties

This position is on the front-line at U.S. ports with other federal agencies playing a crucial role in protecting America's families from unsafe consumer products. The Office is primarily comprised of Compliance Investigators who spend a substantial amount of their time at port locations across the country. Duties include: Serving in a multi-faceted investigative role which includes on-site import surveillance; conducting follow-up investigation of importing firms to determine the extent and magnitude of a firm's importation of hazardous products; Working to enhance CPSC's relationship with local port officials, brokers, and industry by providing expert advice and training regarding CPSC regulations and enforcement issues; and Managing individual case investigation and personally conduct nationwide investigations involving suspect importers, based on information developed at the local ports. Bilingual English-Spanish applicants are encouraged to apply. Requirements

Must be a U.S. Citizen. This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot meet the criteria requirement for the pre-employment waiver and/or a favorable suitability determination within a reasonable period of time due to disclosed or undisclosed background issues, the employment offer may be withdrawn. If you are a male born after December 31, 1959 you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Please see http://www.sss.gov for more information. Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment. False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service. The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided on the I-9 Form to records available from the U.S. Department of Homeland Security. The system confirms employee's identity and eligibility to work in the United States. Learn more about E-Verify, including your rights and responsibilities. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period (depending on your status) during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the CPSC; whether your continued employment would advance organizational goals of the CPSC or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. The locality pay you receive will be determined by your duty station: CPSC Headquarters (Washington, D.C.) or port address if located outside the D.C. locality pay area. Qualifications

All applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Qualifying specialized experience must demonstrate the following: Knowledge of trade community practices and import requirements and the particular skills and abilities to successfully conduct complex investigations, including but not limited to collecting, organizing and analyzing data, writing reports and conducting oral presentations. Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must meet the qualifications for this position by the closing date of this announcement.

Education

This position does not have a mandatory education requirement. There is no substitution for specialized experience at this grade level. How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Based on agency resources, a subset of those submitting complete application packages and completing the online assessment will move on to the next phase of the process. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13069454 RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. CTAP/ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating (Rating of at least 90 out of 100). Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band. Benefits

CPSC offers a comprehensive benefits package that includes: paid vacation, sick leave, 11 paid holidays per year, life and health insurance, Long Term Care insurance, dental and vision insurance, flexible spending account program, and retirement savings and investment plan similar to 401(k) (Thrift Savings Plan). CPSC also offers a broad array of work-life flexibilities and services to employees such as, flexible work schedules, transit subsidies, fitness center, and employee assistance and wellness programs. Other Information

CPSC provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information). Payment of relocation expenses is not authorized. All the information you provide will be verified by a review of the work experience and/or education as shown on your application, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you or for firing you after you begin work. Additional selections may be made through this vacancy announcement. As a condition of employment, the selectee must reside in the local commuting area of the duty station listed in this announcement. Proof of residence may be required. Must meet the criteria requirement for the pre-employment waiver and/or a favorable suitability determination within a reasonable period of time, otherwise the employment offer may be withdrawn.