Employee Experience Manager
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At a glance
Job overview
Reflectiz seeks a proactive Employee Experience Manager for its Boston office to lead HR administration, office management, and employee engagement. The role supports onboarding, benefits, performance reviews, and coordinates events while managing facilities, vendors, and travel logistics, collaborating with global leadership and teams across multiple regions.
Skills & qualifications
Skills
Qualifications
Full job description
About The Position Reflectiz is a fast-growing cybersecurity SaaS company helping organizations identify, manage, and reduce third-party web security risks. With customers around the globe and teams across Israel, the United States, Australia, and Europe, we are continuing to scale our global operations and are looking for an exceptional HR & Office Manager to join our Boston office. We are looking for a proactive, organized, and people-oriented Employee Experience Manager to become the heart of our Boston office. This role combines office management, employee experience, HR administration, recruiting coordination, and operational support. You will work closely with global leadership, managers, and employees to ensure a smooth and engaging workplace experience while supporting key HR and operational processes.
Responsibilities HR & Employee Experience
- Serve as the primary HR point of contact for US employees.
- Support onboarding and offboarding processes.
- Coordinate employee lifecycle activities, including orientation, documentation, and employee communications.
- Partner with managers and global HR on employee engagement initiatives.
- Assist with performance review cycles and HR programs.
- Support benefits administration and employee-related inquiries.
- Maintain employee records and ensure HR documentation is up to date.
- Help organize employee events, team-building activities, and company celebrations.
Recruiting Support
- Coordinate interviews and candidate scheduling.
- Manage communication with candidates throughout the hiring process.
- Support onboarding preparation for new hires.
- Partner with hiring managers and recruiters to ensure a positive candidate experience.
Office Management & Operations
- Manage day-to-day office operations and facilities.
- Coordinate vendors, office supplies, equipment, and maintenance.
- Ensure a welcoming and professional office environment.
- Support visitors, meetings, and company events.
- Assist with travel coordination and office logistics.
- Manage local operational projects and administrative tasks as needed.
Requirements
- 3+ years of experience in HR, Office Management, People Operations, or a similar role.
- Strong organizational and multitasking skills.
- Excellent interpersonal and communication skills.
- Ability to work independently and take ownership of projects.
- High attention to detail and strong follow-through.
- Experience supporting employees and managers in a fast-paced environment.
- Proficiency with Microsoft Office and Google Workspace.
- Experience recruiting sales professionals, preferably in a SaaS environment.
Advantage
- Hebrew language proficiency is an advantage.
- Experience working in a global organization and collaborating with international teams is an advantage.
- Experience with HR systems and applicant tracking systems is an advantage.
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