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Business Operations Internship in Noida

Zopper

Noida, IndiaInternshipPosted 6 days agoStill listed 6 days ago

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At a glance

Compensation
No compensation found
Location
Noida, India
Role Type
Internship
Schedule
Internship
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The internship prepares daily, weekly and monthly MIS reports, manages CRM data, tracks queries, coordinates with internal teams, and uses AI tools and Advanced Excel for process improvement.

Skills & qualifications

RequiredNice to have

Skills

MISServiceBusiness OperationsEscalationCRMArtificial IntelligenceGeneral InsuranceSQLProcess ImprovementMobileAdvanced ExcelAI ToolsMIS ReportingData Cleaning

Full job description

What You'll Own

  • Prepare daily/weekly/monthly MIS reports, dashboards and business performance reports.
  • Manage and update CRM data, ensuring accuracy and timely follow-ups.
  • Raise and track query/ticket requests with concerned teams until resolution.
  • Manage operational emails, resolve routine queries and handle stakeholder escalations.
  • Coordinate with internal teams, track action items and ensure timely closure.
  • Use AI tools, bots and AI agents to improve workflows and automate repetitive tasks.
  • Use Advanced Excel and SQL for data cleaning, analysis, reporting and business insights.
  • Identify data gaps, operational issues and opportunities for process improvement.

About Company: Zopper is currently in the business of life care of assets and deals with mobile/appliances/furniture/lifestyle-specific insurance/protection products. We work with multiple general insurance companies and co-create/co-design protection products. We are one of the largest players in this space. In addition, we are a technology-enabled digital service provider. We work with many insurance companies and co-create/design traditional/bite-sized insurance products in life, health, and motor domains.

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