Entry Level Site Reliability Engineering Professional - Austin, TX - 2027

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your role and responsibilities

IBM is seeking a motivated and detail-oriented IT Administrator early professional hire with an interest in Site Reliability Engineering (SRE) and/or Networking Reliabillity Engineering (NRE) to join our team. These roles offers hands-on experience in enterprise IT systems management while introducing you to modern reliability engineering practices. You’ll work alongside experienced professionals to support infrastructure operations and contribute to automation and performance initiatives.

Your Role and Responsibilities Specific to administrator & SRE role:

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.

• Monitor system performance and help identify reliability issues.

• Support automation efforts for routine administrative tasks using scripting tools.

• Participate in incident response and post-incident analysis.

• Help document system configurations, operational procedures, and reliability metrics.

• Collaborate with cross-functional teams on infrastructure and service delivery

Your Role and Responsibilities Specific to Networking Admininistrator and NRE role:

• Assist in configuring, monitoring, and maintaining network devices including routers, switches, and firewalls.

• Support day-to-day network operations, troubleshooting connectivity issues and escalating as needed.

• Participate in network performance analysis and reporting.

• Learn and apply automation techniques to reduce manual tasks and improve reliability.

• Collaborate with cross-functional teams on network upgrades, deployments, and incident response.

• Document network configurations, procedures, and reliability metrics.

Networking Support

• Monitor network connectivity and troubleshoot issues related to DNS, DHCP, TCP/IP, and routing.

• Collaborate with network teams to resolve latency or packet loss problems.

• Validate firewall rules and ensure secure communication between services.

Required technical and professional expertise

• Experience with one or more programming languages such as Python, Go, Java, or similar.

• Understanding of Linux operating systems and cloud computing fundamentals.

• Knowledge of networking concepts, APIs, and distributed systems.

• Strong analytical, troubleshooting, and problem-solving skills.

• Excellent communication and collaboration skills.

Preferred technical and professional experience

• Experience with cloud platforms and container technologies such as Kubernetes.

• Exposure to monitoring and observability tools.

• Familiarity with CI/CD pipelines and infrastructure automation.

• Experience with Git and modern software development practices.

• Understanding of Site Reliability Engineering principles.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.