Business Office Representative
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At a glance
Job overview
The Business Office Representative provides clerical and administrative support within a healthcare setting, handling patient records, registration, scheduling, and charge reconciliation while delivering direct customer service. The role involves managing supplies, answering calls, and ensuring compliance with Prisma Health's mission of inspiring health and compassionate service.
Skills & qualifications
Skills
Qualifications
Full job description
Inspire health. Serve with compassion. Be the difference.
Job Summary Provides clerical and administrative support to assigned area. Provides direct customer service for the department.
Essential Functions
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All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
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Initiates patient record. Files all incoming documentation. Responds promptly to requests for medical records.
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Greets all patients and visitors. Assists with patient registration. Ensures all forms are completed by patient.
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Maintains and updates the schedule for the area assigned. Schedules patient appointments. Completes the pre-authorization and/or pre-certification process prior to procedural appointments.
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Answers all incoming calls. Directs callers to the appropriate person. Relays messages timely.
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Enters, validates and reconciles charges daily for assigned area.
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Orders, stocks and distributes supplies for assigned area.
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Performs other duties as assigned.
Supervisory/Management Responsibilities
- This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
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Education - High School diploma or equivalent
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Experience - Two (2) years in a clerical role. Healthcare setting experience preferred.
In Lieu Of
- NA
Required Certifications, Registrations, Licenses
- NA
Knowledge, Skills or Abilities
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Familiarity with basic medical terminology preferred
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Medical records experience preferred
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Knowledge of insurance guidelines (including Medicare) preferred
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Familiarity with coding (ICD-9 & CPT) preferred
Work Shift Day (United States of America)
Location Home Health Roper MT
Facility 1021 Home Health - Upstate
Department 10219035 Administrative and General
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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