CRC Benefits - Inside Retention Representative, PEO (Remote)

Remote - Massachusetts

Full time

R0000003078

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Market and generate sales of insurance products through existing agents/brokers. Work closely with members in POD to renew business with enhanced focus on retention and upselling opportunities.

This is a remote role. Our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home.

At CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.

Required Responsibilities:

• Work effectively in a team sales environment with PEO Specialist to coordinate all retention and new sales activity as needed to assure the fastest, easiest, and most trusted benefits selling experience.

• Maintain increasing knowledge of PEO industry markets, products, and legal environments to provide a value-added service to agents/brokers.

• Work to effectively service agents/brokers’ renewals and to encourage them to grow their clients’ business by:

• Providing information on PEO administrative procedures, product availability, and the value each creates for the customer.

• Offering direction around the appropriate strategy to renew and place new business.

• Placing outbound renewal calls; following up on proposals for renewals.

• Conducting regular follow-up calls to agents/brokers, to maintain current accounts and market our services.

• Involving Benefits Sales Executive as appropriate with assistance in closing new cases and adding product lines as needed.

• Assisting agents/brokers in presenting our products to clients by joining client/broker calls as needed.

• Organize and send Request for Proposals (RFP) to PEO partners.

• Follow up with brokers for missing RFP information.

• Prepare finalist presentations for presentation to the broker and or client.

• Arrange technology presentations to broker and or client.

• Utilize internal systems (Salesforce, Zoom, etc.) for activity tracking and metrics.

• Coordinate with partner PEO resources as needed to maximize results; manage any renewal data received from our PEO partners.

• Adhere to BenefitMall confidentiality standards of information.

• Occasional long, irregular hours during peak times.

• Physical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and the ability to lift up to 25 lbs.

• Resolve conflicts, solve problems, and provide feedback to management.

• Other duties as assigned by management.

Required Qualifications:

• HS Diploma or GED equivalent required. Associates degree preferred.

• 2+ years professional experience in a related selling or telemarketing environment.

• Understanding of insurance and PEO products preferably attained through working in a PEO marketing or selling program.

• Good knowledge of PEO plan features, benefits, and underwriting guidelines.

• Active Life & Health License must be obtained within 90 days of employment.

• Strong knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook Exchange; proficient in web browsers, specifically Google Chrome.

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) Pay Transparency Nondiscrimination Provision E-Verify (https://www.e-verify.gov/employees/employee-rights-and-responsibilities)

Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.

Why CRC Group?

• Growth: Advance your career with our learning and leadership development programs.

• Innovation: Work in a forward-thinking environment that values new ideas.

• Community: Be part of a supportive team that celebrates success together.

• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.

Who We’re Looking For

We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.