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Health Unit Coordinator

Cleveland Clinic

Euclid, OHJob$18.25–24.95/hrSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$18.25–24.95/hr
Location
Euclid, OH
Work Authorization
Not specified

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Job overview

The Health Unit Coordinator at Cleveland Clinic Euclid Hospital provides administrative and clerical support across multiple units, delivering exceptional customer service to patients, families, and visitors while ensuring efficient operational flow and assisting caregivers in delivering optimal patient care.

Skills & qualifications

RequiredNice to have

Skills

Patient GreetingCall Light ResponseAdmission ProcessingWayfinding AssistanceMedical Records ManagementClerical FunctionsEquipment TroubleshootingMicrosoft Office

Qualifications

High School Diploma or GEDOne Year Customer Service ExperienceTyping and Computer Training ExperienceCollege Degree

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Join Cleveland Clinic Euclid Hospital and experience world-class healthcare at its best. Cleveland Clinic Euclid Hospital offers a complete continuum of care, including emergency services, sub-acute care, rehabilitation and outpatient care. Here, you will work alongside a team of dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Euclid Hospital's Intensive Care Unit (ICU) specializes in the care of adult to mature adult patients with major medical, cardiac and surgical diagnoses. The ICU strives to provide excellent care in an atmosphere that is caring and comforting not only for patients, but also families, loved ones and caregivers.

As Health Unit Coordinator (HUC), you will work with diverse populations of patients in numerous units, departments and/or locations while learning from many of our best caregivers. You will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care.

A caregiver in this position works days from 7:00 a.m. - 7:30 p.m. with rotating weekends and holiday requirements.

A caregiver who excels in this role will:

  • Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.

  • Respond to patient call lights and make rounds.

  • Assist with processing patient admissions, transfers and discharges.

  • Assist patients and families with wayfinding and direct them to available resources.

  • Assemble and maintain patient medical records and other documents related to patient care.

  • Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

  • High School Diploma or GED

  • One year of experience in a customer service-related role

  • Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

  • College degree

  • Microsoft Office experience

Physical Requirements:

  • Requires full range of motion, manual and finger dexterity and eye-hand coordination.

  • Requires frequent data entry, standing and walking for extensive periods of time.

  • Requires normal or corrected speech, hearing and vision.

  • Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $18.25

Maximum hourly: $24.95

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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