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Patient Services Representative - CCP Wexford

UPMC

Wexford, PAFull-timeNo compensation foundTracked 3 days agoSeen in employer's feed 3 days ago
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At a glance

Compensation
No compensation found
Location
Wexford, PA
Schedule
Full-time
Work Authorization
Not specified

Job overview

UPMC Children's Community Pediatrics seeks a full-time Patient Services Representative in Wexford to greet patients, manage check‑ins, schedule follow‑ups, assist with insurance and financial questions, register patients in Biometrics, promote the MyUPMC portal, and perform various administrative duties.

Skills & qualifications

RequiredNice to have

Skills

Personal Computer ApplicationsOffice EquipmentTypingMedical TerminologyMedipacEpicHealth Records SystemsAct 31Act 33Act 34Act 73

Qualifications

High School Completion or EquivalentTwo Years Experience in Medical Billing or Customer Service

Full job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Wexford.

Weekend and evening availability required to support the hours of operation.

  • Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.

  • Scheduling: Arrange follow-up appointments and connect patients to services.

  • Support: Help patients navigate the healthcare system and provide clear instructions.

  • Technology: Register patients in Biometrics and promote MyUPMC portal.

  • Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.

  • Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.

  • Admin Tasks: Handle phone calls, scan records, and perform office duties.

  • Completion of high school or equivalent.

  • Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.

  • Two years of experience in a medical, billing, fiscal, or customer service role preferred.

  • Knowledge of medical terminology preferred.

  • Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

  • Act 31, Act 33, Act 34, Act 73.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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