Pharmacist Manager of Poole's Pharmacy Care in Greenville, KY

Experience Required

Experience preferred but not mandatory

Minimum Education Required

Bachelor's Degree

License(s) Required

Kentucky Pharmacist License

Expected Start Date

09/15/2026

Compensation

$

Hours Per Week

43.5

Number Of Positions

1

Work Schedule and Shift Requirements

8:30am to 5:30pm Mon-Friday, 9am to 2pm Saturday, Closed Sunday, Off one whole day one week then off Saturday the next week

Job Description

Team Management:

1. Hold all employees accountable to accomplish work product and attain company goals

2. Dry erase board or digital board for employee assignments (work stations)

3. Setting the example of:

a. how quickly staff answers the phone

b. how quickly staff waits on customers

c. work ethic

d. cleanliness and organization of store

1. Be an example of, promote and protect a positive work culture

Strategic Work:

1. Oversees

a. Proper storage of medications

b. Prescription data input

c. Prescription filling

d. Prescription drug purchasing and inventory

e. Necessary legal documentation of filling prescriptions

f. Proper transactions of medications and OTC merchandise

1. Suggest improvements in

a. Workflow

b. Customer Service

c. Marketing

d. Pharmacy systems

e. Scope of practice innovations

f. Pharmacist utilization

g. Technicians and other staff utilization

1. Maintain positive and professional relationships, interactions and communications with

a. Prescribers and their staff

b. Vendors

c. Customers

d. Staff Team Members

e. Ownership and administrative staff

1. Expected to Meet all of our Performance Goals

a. CMR Completion Rate (100%) on Outcomes. There is no reason for missing CMR’s.

b. TIP’s Completion Rate on Outcomes (greater than 80%)

c. Equipp Regular Medicare Performance Measures (CMS Star Measures)

i. Cholesterol PDC (greater than 94.5%)

ii. Diabetic PDC (greater than 94.1%)

iii. RASA PDC (greater than 95%)

iv. Statin use in Diabetics (greater than 90%)

d. Equipp Humana Performance Measures (above the 75th percentile)

i. Cholesterol PDC (greater than 94.5%)

ii. Diabetic PDC (greater than 94.1%)

iii. RASA PDC (greater than 95%)

e. MedSync fill percentage (60% or greater)

f. Rx Inventory Turnover Ratio (17 or greater)

Work Listing:

1. Communicates with physicians and other medical personnel

2. Be the patient’s pharmaceutical advocate

3. Recommend alternative pharmaceutical therapy and nutritional supplements when appropriate

4. Performs final check on all prescriptions

5. Counsels patients on the appropriate use of their medications on every new prescription

6. Teaches patients on the appropriate use of medical devices

7. Assist other personnel with third party formulary challenges and prior-authorizations

8. Schedule staffing for optimal coverage

9. Responsible for yearly evaluations of their store personnel

10. Advises and trains staff on DEA regulations and laws concerning all handling of controlled substances and documentation.

11. Advises customers in the store or over the phone relating to their over-the-counter products, nutritional supplements, medical devices and prescription needs

12. Advises technicians on pharmacy operations according to pharmacy law

13. On a daily basis:

a. Conducts all complete medication reviews as requested by patients and by insurances in OutcomesMTM

b. Works with Pharmacy Technician Staff to complete Targeted Intervention Program claims in OutcomesMTM

c. Works with Pharmacy Technician Staff to work the Equipp and Humana/Equipp outliers to attain our performance goals. Utilize spreadsheets to evaluate patient compliance.

1. Log into the Pharmacy System to check patient messages, respond to assignments, make sure MedSync is performed and kept current at all times.

2. Conduct community classes or marketing functions as necessary to promote your professional reputation and Poole’s Pharmacy Care

3. Follow pharmacy procedure to administer immunizations

4. Oversees ordering, storage and dispensing of prescription drugs with emphasis on following all laws and regulations. Utilize our secondary wholesalers to help with shorts and finding better deals on drugs that we’re losing on reimbursement.

5. Overseeing personnel to ensure the proper opening and secure closing of facilities, the secure and proper handling of the money and daily receipts, the daily reports performed, daily computer backup performed.

6. Maintain customer and prescriber awareness of unique products & services, especially prescription compounding and durable medical equipment.

7. Provide input and assistance with the pharmacy inventory control with diligent attention to appropriate and responsible product replenishment and turnover. Practice just in time ordering for MedSync.

8. Provide input and assistance to any and all members of the organization toward the achievement of the pharmacy’s customer satisfaction and profitability goals.

9. Foster an environment of team success and positive super culture.

10. Provide Clinical Pharmacy Services to patients in various areas, including therapeutic drug monitoring, nutritional support, point of care testing, medication therapy management, and immunizations.

11. Display competency with SOAP note documentation for the support of medical billing using PioneerRx to document eCare plans.

12. Assign, educate, train and supervise the work of support personnel including staff pharmacists, pharmacy technicians, clerks, interns, and students.

13. Monitor Third Party and customer accounts receivable.

14. Complete all necessary compliance requirements each year and adhere to HIPAA and FWA guidelines pertaining to patients and business information.

15. Maintain and oversee all the systemic processes put in place by the company (as written in the Employee Handbook). Suggest improvements & note concerns in all vital areas of the business.

16. Orchestrate through planning and time management all the responsibilities within this position and handle unexpected situations, changes, deadlines, and goals while maintaining a harmonious work atmosphere.

17. Know and understand what it takes for a patient driven business to be profitable. Be able to grow the business and clinical services by implementing strategies as directed by the owner.

18. Increase sales and average order size by means of suggestive-selling through education such as nutrient depletion and consultation in addition to offering unique or promotional sale items.

19. Inform management of any pricing issues or potential sale/marketing leads that could enhance profitability.

20. Communicate to patients in a timely manner all issues regarding their prescription - keeping them updated on status to manage expectations of patient. Inform them of issues with their prescriptions to prevent extra trips to the pharmacy.

21. Ensure all prescriptions are filled accurately and legally

22. Ensure all communications are confidential, courteous, professional and timely

23. Ensure the patient’s satisfaction with the services rendered within the scope of our economic, ethical and legal parameters

24. Aspire to practice at the top of your education and license.

25. Be conscious of concentrating efforts on work or functions that only a pharmacist is able to perform, minimizing time spent doing work that other personnel should and could be doing. Use sound judgement in delegating duties to each employee to make your job easier and improving the workflow of the pharmacy. Always be willing to help out whenever required to meet the customer’s needs but return, when possible, back to the functions that only a pharmacist can perform.

ADDITIONAL RESPONSIBILITIES:

Perform other related duties as assigned such as adhering to new required laws and regulations or providing new clinical services to our patients.

PHYSICAL REQUIREMENTS:

*Able to stand and sit for long periods of time as well as being able to bend, squat and reach.

*Able to lift and carry a minimum of 30 pounds and exhibit manual dexterity to perform job duties.

Company-Wide Standards

1. All work will be performed accurately and in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates.

2. All work will be performed according to company policies and standards inherent in all position statements, the company policies and procedures, and the employee handbook.

3. Client and company information will be held as strictly confidential within and outside the company.

4. All telephone calls, both internal and external, will be returned within one business day and within two hours whenever possible.

5. Manager will be notified of any issues to be resolved or deadlines that cannot be met.

6. Employees will provide staff assistance as requested; each employee may be asked from time to time to cover other areas or departments.

7. All business communications, whether verbal, visual, or written, whether for internal or external use, will be professional in tone and content.

8. Phone calls should be answered within three rings and “with a smile”.

9. Every person that walks in the store should be greeted within 5 seconds.

10. Patients should be given a sincere “thank you” for their business at the end of a transaction.

11. Employees are expected to arrive on time, ready to clock in and ready to work at time they are scheduled.

12. Employees will respect each other’s time, space, and need for concentration. Socializing and interruptions must not impede workflow.

13. Employees are required to attend scheduled meetings.

14. Employees are encouraged to recommend ideas for the improvement and be a part of the solution.

15. Follow dress code by wearing professional attire and name badge daily

16. Follow all and carry out all Polices and Procedures of our company as well as where they are kept in the pharmacy you work at in order to be prepared for all types of inspections.

17. Use training modules for every new employee or employee starting a new position.

18. Keep a clean and orderly work environment.

a. No trash or cardboard boxes in customer sight

b. Clean floors and dusted fixtures and shelving

c. Daily cleaning is suggested to keep every section of our stores tidy

Job Type

Full time

Benefits Offered

Paid Time Off-Vacation Time

Sick Time Off

Life Insurance

Disability Insurance

Dental Benefits

Vision Benefits

Health Insuance

Simple IRA Retirement

Good work Schedule

Great work Atmosphere

Equal Employment Opportunity (EEO) Employer

Yes

Americans with Disabilities Act (ADA) compliant

Yes

Background Check Required

Yes

Industry

Healthcare

Place of Work

On-site

Requisition ID

BR549

Application Email

[email protected]