Senior Director, Patient Admissions Analytics

PURPOSE AND SCOPE: The Senior Director, Patient Admissions Analytics leads the development and delivery of analytics that enable strong performance across the patient access organization. Working within the established data and analytics environment, this role is responsible for transforming complex admissions data into meaningful and actional insights that improve visibility identify opportunities, and support informed decision making. This is a key role that collaborates with revenue management, payor strategy, clinic operations, business development and finance. The Senior Director partners closely with Patient Access leadership and enterprise functions to ensure reporting metrics, and analytic capabilities effectively support business needs. The role brings a comprehensive view of the admissions journey, enabling leaders to better understand performance drivers and influencers, prioritize opportunities and improve patient access and operational outcomes. The Senior Director also plays a key role in forecasting and financial performance analysis.

PRINCIPAL DUTIES AND RESPONSIBILITIES:  Leads the analysis and interpretation of patient admissions performance, identifying trends, opportunities, risks, and key drivers across the admissions journey.  Provides senior leadership with actionable insights and recommendations to support patient access, admissions performance and business decision making.  Oversee the development and delivery of enhanced admissions reporting dashboards, scorecards and executive level analyses, ensuring timely and accurate visibility to key performance indicators.  Establishes and maintains consistent performance measures, data definitions, reporting methodologies, and analytical standard for patient admissions.  Evaluates referral, conversion, patient flow, and other admissions performance trends to identify opportunities for improvement and areas requiring leadership attention.  Leads complex financial and operational analysis related to patient access initiatives, including assessments of business impact, performance outcomes, and opportunities.  Partners with admissions leadership and enterprise data, finance, payor, revenue cycle management, business development and other functions to align data, reporting and analytical capabilities with business needs.  Serves as a key analytical advisor to admissions and the executive leadership team, as appropriate, to transform complex information into clear conclusions, implications and recommendations.  Ensure appropriate data governance, accuracy, controls, documentation, and audit readiness for admissions reporting and analytics.  Leads and develops the Patient Admissions analytics team, establishing expectations for analytical rigor, responsiveness, collaboration and continuous improvement.

PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Day-to-day work includes desk and personal computer work and interaction with internal and external customers.

SUPERVISION:  Direct supervision of business analysts within Patient Access. 2 EDUCATION AND REQUIRED CREDENTIALS:  Bachelor’s degree in accounting/ finance or business health management degree required.  Advanced degree preferred

EXPERIENCE AND SKILLS:  10 plus years of progressive experience in analytics, healthcare operations, financial analysis, business performance or a related field, including experience supporting complex organizations.  Seven plus years of leadership, including leading analytical teams, functions, or complex cross-functional work.  Demonstrated experience using data and analytics to evaluate performance, identify business drivers, and influence operational outcomes.  Demonstrated success partnering with senior leaders and cross-functional teams in large complex organizations.

ACKNOWLEDGEMENT: I acknowledge that I have read and accepted this job description. I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Annual Rate: $130,000 - $210,300 for Waltham, MA

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors