Staff Assistant - Lab

Employment Type: Full timeShift: Day Shift Description: Why Saint Joseph Health System? At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

Our system includes:

• 254-bed acute-care hospital at the Mishawaka Medical Center
• 58-bed acute-care hospital at the Plymouth Medical Center
• More than 85 providers in the Saint Joseph Physician Network

What we offer:

• NO mandatory overtime
• Benefits first day of employment (including: medical, dental, vision, PTO, life, STD/LTD)
• Sign-On Bonus
• Daily Pay
• Retirement savings account with employer match
• Generous paid time off programs
• Employee referral incentive program
• Tuition/professional development reimbursement
• State of the art equipment
• Supportive team approach

About the job: The Staff Lab Assistant is the Labs Customer Service contact. Responsible for greeting laboratory patients, provider, clients, and customers. Ensures the accurate ordering and charge entry of laboratory orders for outpatient and contracted clients. Other Responsibilities include:

• Processes laboratory requisitions by reviewing requisitions for completeness. Ensures appropriate documentation is present including signatures, patient information, and date of order.
• Accurately orders the test requests in the computer according to procedure. Responsible for the transfer of test information to medical records.
• Receives lab reports and routes to designated areas either via FAX, mail or hand-delivery. Phones or Faxes results of STAT reports appropriately and promptly.
• Prepares laboratory specimens for designated departments/locations prior to laboratory analysis and testing and routes specimens by type to various staging areas.
• Performs all paperwork, technical and non-technical procedures required to process and submit specimens.

Requirements:

• Education: HS Diploma or GED equivalent
• Licensure: Valid driver’s license
• No experience required. Knowledge of Medical Terminology preferred. Customer Service experience preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.