Chief Risk Officer, NB-0301-VIII

Summary

As the Chief Risk Officer, you will function as principal advisor to the Comptroller on OCC's enterprise-wide risks and the alignment of the agency's risk profile to its risk appetite. You will establish, lead, and continuously improve enterprise-wide risk management, governance, internal oversight programs, including internal control procedures and operations, evaluating control coverage and effectiveness, and maintaining related issues.

Duties

As the Chief Risk Officer, you will: Be responsible for the development and administration of the system of policies, procedures, segregation of duties among business lines, authorization limits, and automated controls that prevent, detect, and correct operational, process, and compliance failures. Provide recommendations on risk appetite to executive management for approval. Codify key internal processes, quantify residual risk (system failure, human error, control gaps), and drive remediation so that day-to-day operations remain reliable and aligned with mandate objectives. Ensure business units regularly evaluate their own controls; validate those assessments through independent testing and continuous monitoring; and escalate weaknesses. Model how exogenous shocks (cyber-attacks, economic disruptions, bank failures, geopolitical events, technology outages, key-person loss, etc.) could impair the organization's ability to deliver its mandate and quantify the internal control and operational responses required. Define leading metrics, in coordination with Treasury Department, on control effectiveness, process integrity, compliance adherence, and vulnerability to external events; escalate breaches and trigger pre-agreed response plans. Ensure the organization can continue critical mandate-related activities under severe internal failures or exogenous disruptions; test recovery strategies, alternative processes, and decision-making protocols. Provide clear, forward-looking reporting on how well internal controls are protecting the mandate and how exogenous risks could still threaten it; recommend changes to risk appetite, resource allocation, or control investment so that residual risk remains within approved tolerance. Report out on findings as necessary to executive leadership and Treasury Department. Oversee the appeals office for independent review of examination decisions. Investigate, troubleshoot, and respond to complaints and inquiries regarding appeals. Lead the Customer Assistance Group (CAG) to ensure non-biased assistance with problem resolution for national bank customers. Lead, motivate and develop a staff of employees. Monitor the progress of assignments and evaluate training/developmental needs. Assess, evaluate and provide input to performance evaluations. Recommend personnel decisions regarding hiring, promotions, adverse action, etc. Requirements

This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. There are three key documents that contain important information about your rights and obligations. Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back, FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information). Complete a one-year probationary period (unless already completed). Complete a one-year supervisory or managerial probationary period (unless already completed). Complete a background investigation (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Travel occasionally to attend conferences and/or training. Obtain and use a Government-issued charge card for business-related travel. Complete a financial disclosure review and resolve any ethics issues. Click here for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities. Successfully complete a background investigation that includes criminal history, financial history (including a credit check) and other information. File an Executive Branch Public Financial Disclosure Report (OGE-278) and an OCC Financial Disclosure Form. Obtain and maintain a Top-Secret security clearance. Qualifications

You must meet the following requirements by the closing date of this announcement: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-VII band level or GS-15 Grade Level. Examples of specialized experience for this position include: Leading the development and administration of an internal control framework. Advising executive leadership on risk appetite and internal controls designed to reduce the risk of operational and compliance issues. Conducting risk assessments of relevant internal operations and processes and developing strategies to improve reliability, compliance, efficiency and mission alignment. Establishing key risk indicators and early-warning indicators for internal control effectiveness and external-threat readiness. The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To receive any credit for your work experience, please indicate dates of employment by month/year, and indicate the number of hours worked per week, on your resume.

Education

Education cannot be used to qualify for this position. How You Will Be Evaluated

Your application package includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Once the announcement closes, we will conduct a review of your application package to verify your eligibility and qualifications. If you are found qualified, your application will move forward to additional phases of the review process. Minimum Qualifications: Once the application process is complete, Human Resources or Subject Matter Expert (SME) will review the first two pages of your resume and supporting documentation to determine whether you meet the minimum job qualifications. Resume Evaluation Panel Review: After it has been determined that you meet the minimum qualifications, Subject matter experts (SMEs) may review the first two pages of your resume to determine your technical qualifications for this position based on the required competencies. Additional documentation (e.g., cover letter, links embedded in your resume) may not be considered. Your application and resume should demonstrate that you possess the following competencies. Do not provide a separate narrative written statement. Rather, you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Use specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. Rating: Your application package will be evaluated in the following areas: Enterprise Risk Management Internal Controls Operational Risk Analysis Advising Strategic Risk Assessment Strategic Thinking Leadership Rule of Many:This announcement uses the Mechanism C method under 5 CFR § 332.402. All applicants tied at the cut line will be referred. We will provide the selecting official a sufficient number of names, when available, to consider at least three candidates per vacancy. If fewer than three eligible and available candidates per vacancy result, we will expand the group in accordance with our pre-announced supplement strategy and OPM policy. Referral: If you are among the top qualified candidates, your application package may be referred to a selecting official for consideration. You may be required to participate in a selection interview. If you are a displaced or surplus federal employee eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must be rated as well-qualified to receive special selection priority. "Well-qualified" means that in addition to meeting the minimum qualification requirements and selective placement factor(s), if applicable, you must be assigned to the Outstanding or Excellent category. Other Information

Salary range does not include geographical pay. For specific information on geographic pay differentials, click here Total pay cannot exceed applicable pay cap, which is $319,800 for 2026. One position may be filled in any of the locations specified above. If you are a current OCC employee who previously received a waiver determination permitting you to retain bank securities due to extenuating circumstances, please note that this determination may be rescinded if the nature of your duty's changes. We strongly suggest that you discuss the potential implications of any change in duties on a prior securities determination with your ethics official. We may select from this announcement or any other source to fill one or more positions. The candidate selected for this position may be credited with directly related non-Federal experience for annual leave purposes if eligible and considered appropriate. Click all links in this vacancy announcement to view additional information and instructions. Must be a U.S. citizen and U.S. national. Please refer to "Conditions of Employment." Click "Print" to review the entire announcement before applying. The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, [email protected]. To learn more, please visit our page at: Treasury.gov/fairchanceact. Optional Essay Questions: Applicants may choose to respond to four short essay questions (200 words max each) to help us better understand your alignment with the agency's mission. These responses are optional and will not affect the applicant's eligibility. All newly appointed employees to the competitive service are subject to a probationary period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.