Medical Front Office Rehab

Your future role at a glance

• Location: Waco, TX

• Facility: Providence Family Center at Woodway

• Specialty: Rehab Department

• Schedule: Day Shift l PRN | Monday - Friday 8:00a - 5:00p

How you’ll make an impact in this role

• Schedule new referrals and follow-up appointments to ensure timely access to rehabilitation care and maintain optimal clinic volume.

• Manage front-desk patient and provider interactions both in person and over the phone to deliver a welcoming, supportive care experience.

• Reconcile daily charge reports to support billing accuracy, capture revenue and maintain compliant clinic records.

• Scan and upload medical documentation into patient EHRs to ensure complete, up-to-date electronic health records for the care team.

What minimum requirements you’ll need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

• Proven Customer Service Focus: Demonstrated success in a high-touch, patient-facing environment, with a warm, welcoming demeanor and a commitment to patient satisfaction.

• Healthcare Multitasking & Dependability: Exceptional organizational skills and high reliability, with a proven ability to balance phone queues, patient check-ins, and administrative tasks simultaneously.

• EHR & Technical Competency: Functional experience navigating Electronic Health Record (EHR) platforms, digital scanning tools, and multi-provider scheduling databases.

• Team-Oriented Mindset: A collaborative team player who thrives in a fast-paced clinical setting and actively supports colleagues to keep the clinic running smoothly.

• Attention to Detail: High accuracy in capturing patient information, indexing clinical files, and reconciling daily revenue reports.

Benefits that help you thrive

• Retirement: 403(b) plan

• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.

Min Salary: 18.31

Max Salary 24.77