Assistant Administrator

SJH Administration

Rochester, NY, US

Salary Range: $125,000.00 To $155,000.00 Annually

Position Summary:

A culture-creating leader of skilled nursing operations, this individual is responsible for assisting in the development and evolution of St. John’s skilled nursing home and leading the operations of the skilled nursing operation. This role works as a partner on a dynamic multi-disciplinary team. This leader will be responsible for the championing of high standards, building improvements based upon data, and guiding a team through and with the St. John’s values.

Qualifications and Education Required:

• Current NY State nursing home administrator’s license

• Extensive knowledge of staffing and position control, and NYS regulatory processes

• Ability to analyze, synthesize, and successfully communicate an innovative model of services delivery to employees, board of directors, and public

• Ability to contribute to the profitability of the business entity with an understanding of the core business drivers and relationship between business needs and technology strategies

• Four years’ experience in leadership roles. Experience in environments that have undergone transformation of business and/or operational culture strongly preferred

• Proficient in Microsoft Office; expertise in Excel

• Minimum Bachelor’s degree in related field

• Ability and commitment to lead, exemplify, and live St. John’s Brand Characteristics.

Core Organizational Competencies:

• St. John’s Brand Characteristics – Embrace living by being Friendly, Respectful, Responsive, Compassionate, Innovative and Fun towards elders, families and colleagues.

• Teamwork – Actively participates. Assists team members; offers encouragement. Acknowledges/welcomes elders. Keeps team members informed. Recognize achievements and efforts of others.

• Job Knowledge - Consistently demonstrates working knowledge of all aspects of job. Remains current on job related changes and trends.

• Planning/Organization – Demonstrates initiative; plans appropriately. Uses time, materials, resources effectively. Organizes work to ensure commitment and priorities.

• Productivity – Consistently maintains high activity levels and efficiently produces acceptable volume of work. Consistently meets deadlines and commitments.

• Quality – Consistently produces accurate, timely work which meets required quality standards. Pays attention to detail. Sets high standards of performance for self and others; actively seeks continuous improvement. Ensures highest quality elder-driven care is provided.

• Reliability – Consistently delivers on commitments. Can be counted on to accomplish tasks without follow-up. Available when required by elder or team, and can be counted on to help or assist when needed. Responds in a timely manner.

• Demeanor (attitude) – Embraces change with optimism. Addresses concerns appropriately. Positively communicates. Good listener. Consistently maintains a positive demeanor.

Position Competencies:

• Strategic planning and critical thinking skills

• Pragmatic thinking skills and the ability to articulate and implement vision by taking others there and overcoming objections

• Coaching leader with demonstrated internal drive for excellence

• Innovative and courageous to reinterpret processes that need updating

• Demonstrated communication skills in all forums of leadership

• Expertise in long-term care

• Must have a collaborative management style

• Ability to build and sustain positive, productive relationships internally and externally

• Business and operations oriented

• Operate in a proactive rather than reactive mode

• Comfortable with using and exploring new technology for optimal operational efficiency

Position Responsibilities

• Seek to maximize efficiencies across the organization

• Ensure policies and procedures which govern skilled services operations are developed and maintained in a way that promotes elder-directed care and operational success

• Oversight and management of operations and operating budget for assigned departments

• Support the Administrator with development and implementation of strategic initiatives

• Participation on various committees, including QAPI, Corporate Compliance, Quality Assurance Committee, Ethics Committee, Policy and Procedure Committee, and/or others

• In conjunction with the Quality Assurance Practice Partner lead the continued development of QAPI measurements and projects for non-clinical departments

• Direct and implement aspects of staff, elder and family engagement through measurement, action, and monitoring

• External reporting to various regulatory stakeholders

• Conducts facility inspections and/or audits as instructed by the Administrator

• Support staff engagement, retention and accountability

• Prepares written reports as required

• Performs other related duties as assigned

Physical Requirements:

• Light to moderate lifting up to 25 pounds

• Sitting, standing, walking

• May be required to work flexible hours as needed

Exposure to Conditions:

• Potential exposure to germs, colds, flu and other communicable illnesses

• Possible exposure to psycho-behavioral situations

This position is exempt based on the FLSA Fair Pay Exemption Administrative Category