Reclamation Guide
Shasta, CAFull-time$41–53K/yrPosted 2 days ago
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Job overview
The Bureau of Reclamation seeks two Reclamation Guides to conduct tours at Shasta Dam, providing historical and operational information to diverse visitor groups while ensuring safety and maintaining schedules in an outdoor, physically demanding environment.
Skills & qualifications
Skills
Qualifications
Full job description
Summary
The Bureau of Reclamation has 2 vacancies to fill for a Reclamation Guideat the beautiful Shasta Dam in Shasta Lake, California. Duty Location: Shasta Lake, California
Duties
At the full performance level (GS-05) the major duties of this position include, but are not limited to the following: Conducts tours for all ages from pre-school children to college level, and special interest groups such as service organizations, senior citizens, and international visitors, as well as the public. Personally, escorts tours through dam, powerplant and designated visitor areas. Provides detailed and specific information and explanations pertaining to the historical background, physical features of the dam, progress made, and benefits derived from the dam such as downstream flood control, power production etc. Conveys information using audio-visual aids, printed materials, and graphic displays. Leads the tour by setting the pace of the tour or may work at the rear of tour to ensure visitors stay compact and no one strays from the main group. Ensures safety of visitors and deals with emergencies that may arise. Takes necessary steps to safeguard the facility, maintain tour schedule, and avoid interfering with the operation, maintenance, or construction of the facility. Requirements
Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. You are required to wear a uniform and comply with the uniform standards. Must possess and maintain a valid driver's license throughout employment. You must pass a pre-employment physical examination. Additional Requirements located under qualifications Qualifications
All qualifications must be met by the closing date of this announcement - 10/15/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. In order to be rated as qualified for this position, the HR Office must be able to determine that you meet the education and specialized experience requirements - please be sure to include this information in your 2-page resume. No assumptions will be made about your experience. Minimum Qualification Requirements: To qualify for this position, you must meet the following minimum qualifications: Basic Educational Requirement AND/OR Specialized Experience for the series to which you are applying. To qualify for this position at the GS-05 grade level: Experience: To qualify, you must possess at least one full year of specialized experience equivalent to the GS-04 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience and includes but not limited to the following: oral presentations of historical, scientific or programs information to small or large groups; customer service. You must include hours per week worked and dates on your resume. -OR- Education: Successful completion of 4-year course of study above high school leading to a bachelor's degree. You must include transcripts. -OR- Combination of education and experience as listed above. Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable. You must include worked hours per week and transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This vacancy announcement allows substituting education for experience. You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications How You Will Be Evaluated
Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process. Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Stress Tolerance Teamwork In addition to the application and application questionnaire, this position requires successful completion of the USA Hire Assessment. The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessment(s), including a USA Hire. These assessments measure the critical competencies listed above that are required to successfully perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. All qualified non-competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position. Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry. Other Information
Additional vacancies may be filled using this job announcement. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information) All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, DOI Ethics Prohibitions | U.S. Department of the Interior. Physical Demands/Work Environment: Much of the work is conducted outdoors. It requires a considerable amount of physical activity while performing tours which include walking up and down stairs, around secured areas of moving equipment or exposed electoral energy. Work Schedule: Weekends are required. This position is not suitable for telework.
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