Dental Care Coordinator

Dental Care Coordinator

Crescent Community Health Center

1 Positions

ID: 881

Posted On 09/29/2026

Job Overview

Job Purpose:

• The Dental Care Coordinator at Crescent Community Health Center is responsible for ensuring the smooth operation of dental services and enhancing patient experience. This role involves coordinating patient appointments, managing dental records, and collaborating with dental staff to provide high-quality care.

Key Responsibilities:

• Schedule and manage patient appointments, ensuring optimal use of dental services.

• Maintain accurate and up-to-date dental records, including patient histories and treatment plans.

• Coordinate with dental staff to ensure seamless delivery of patient care and services.

• Serve as the primary point of contact for patients, addressing inquiries and providing information about dental procedures and services.

• Assist in the development and implementation of patient care plans in collaboration with dental professionals.

• Monitor patient progress and follow up on treatment plans to ensure satisfactory outcomes.

• Facilitate communication between patients and dental staff to enhance patient satisfaction and care quality.

• Participate in community outreach programs to promote dental health awareness and education.

• Ensure compliance with health center policies, procedures, and regulations related to dental care.

• Support the dental team in administrative tasks and special projects as needed.

Required Education:

• High school diploma or equivalent is required.

• Associate's degree or higher in healthcare administration, business administration, or a related field is preferred.

Required Experience:

• Minimum of 2 years of experience in a dental office or healthcare setting.

• Proven experience in coordinating patient care and managing schedules.

• Experience with dental billing and insurance processing is highly desirable.

Required Skills and Abilities:

• Strong organizational skills with the ability to manage multiple tasks efficiently.

• Excellent communication skills, both verbal and written, to interact effectively with patients and healthcare professionals.

• Proficiency in dental practice management software and electronic health record systems.

• Ability to work collaboratively in a team-oriented environment.

• Detail-oriented with a commitment to maintaining patient confidentiality and data accuracy.

• Problem-solving skills to address patient inquiries and scheduling conflicts effectively.

Primary Contact

1687968942012

Carol Caldwell

Director of Human Capital & Culture,

563-690-2416

Phone

Phone

Phone

Fax

[email protected]

Email

False

False

False

Job Details

Categories

Dental

Health Care

Location

Dubuque, IA

Shift

First Shift

Job Type

Employee

Full/Part

Full Time

Pay/Salary

$22 - $26 per hour DOE

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Paid Sick Leave

PTO (Paid Time Off)

Paid Holidays

Tuition Reimbursement

Qualifications

Education

High School/GED

Experience

1-2 Years

Company ID

947

Job REQ #

881

# Positions

1

Start Date

20260929

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Crescent Community Health Center

About the Company

Crescent Community Health Center is a local medical and dental clinic providing basic (primary) medical and oral health care. Our doctors, dentists, nurse practitioners, dental hygienists and other staff offer high-quality and affordable care to anyone needing a medical and/or dental home. Our philosophy is to make the patient the center of care and a partner in treatment. The cost of our services for uninsured patients are figured on a sliding fee scale and discounted based upon the household income and size. We serve individuals and families who are uninsured, underinsured and those with various types of insurance. Patients from any area are welcomed to our practice.