Training and Events Coordinator

Summary

As a Training and Events Coordinator, you will serve as an expert in training and events planning, execution from cradle to grave, and work with considerable independence and discretion. Location of position: This position will be located in General Services Administration, Federal Acquisition Service (FAS), Office of Customer and Stakeholder Engagement. We are currently filling one vacancy, but additional vacancies may be filled as needed.

Duties

Position can be filled in any of the following locations: Washington, DC; Kansas City, MO; Fort Worth, TX; Lakewood, CO; Tacoma, WA; Atlanta, GA; New York, NY; Boston, MA; San Francisco, CA; Philadelphia, PA; Chicago, IL. As a Training and Events Coordinator you will be responsible for the following duties: Works on a diverse range of issues related to General Services Administration(GSA)/Federal Acquisition Services (FAS) offerings, demonstrates resourcefulness and discretion in creating marketing or business approaches to provide consultant services that are often sensitive and have high visibility and/or are extremely difficult in nature. Tracks leads, evaluates campaign performance, and applies analytics to improve audience engagement and business development outcomes. Develops marketing, business development, and customer relationship management goals. Determines conference theme and agenda. Manages the budget for GSA training and events. Develops and manages the registration process for GSA sponsored, co-sponsored and third-party training and event attendees. Curates pertinent training topics and presenters, develops training schedules, and assesses the overall effectiveness of event speakers and training sessions. Supports collaborative projects across FAS offices and federal agencies to achieve integrated advertising, promotion, public relations, and marketing. Builds and maintains effective stakeholder relationships, resolving questions and ensuring alignment with strategic goals. Identifies trends, leading indicators, and gaps in analytics methods or tools and recommends research or process improvements. Requirements

If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS 13 salary range starts at $108,173 per year. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is defined as: Experience in planning, coordinating, and providing technical guidance on marketing and event operations. This experience must demonstrate the following: Participate in organizing training events or programs (i.e., conferences, workshops, and briefings) to promote market engagement. Disseminating strategic messages to target audiences through multiple channels (i.e. including social media, email campaigns, print media, and digital platforms) to promote specific training or meeting events. Preparing training materials (i.e. including manuals, handouts, and presentations), while ensuring all required technology and audio-visual equipment are staged to function effectively for training events.

Education

There is no education substitution for this position. How You Will Be Evaluated

A panel of Subject Matter Experts (SMEs) will review the application of qualified candidates and assign a score for each of the five required Knowledge, Skills, and Abilities (KSAs) based on the experience documented in the resume and narrative responses. Knowledge of the principal business portfolios, and product lines within organizations to make recommendations that impact national event goals and priorities. Knowledge in Customer Relationship Management (CRM) campaigns, report creation and monitoring event engagement results. Ability to manage all aspects of an event, meeting, and/or conference planning, including the key messaging and marketing, cost containment, venue scouting, equipment logistics, room setup, and a wealth of best practices. Skill to plan, organize, and direct team initiatives and ability to build interoffice and interagency relationships for the purposes of facilitating advertising, promotion, public relations and marketing efforts for GSA training events. Knowledge of analytical and evaluative methods for the assessment and improvement of program planning and evaluation. Demonstration of these KSAs must be supported by your application. Applicants should also make note of each KSA, as you will be asked to address them later in the application process. Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA's Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration. You may preview questions for this vacancy. Benefits

You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development Other Information

Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.