Practice Administrator Primary Care

Position Overview:

The Primary Care Practice Administrator is responsible for all day-to-day operations and activities of three offices located in the Syracuse, NY area. The Practice Administrator will plan, develop, organize, monitor and manage all protocols and activities to improve patient access and care. They will ensure efficient utilization of all resources, provide leadership, supervision and motivation of all staff and collaboration with staff to assist the patient and facilitate a successful interaction within the practice team. This position reflects and carries forward the mission and goals of the practice both internally and throughout the community.

Responsibilities:

• The day-to-day operations of the primary care practice, including oversight of clinical and administrative teams, provider operations and scheduling, staffing and workforce planning, patient access, practice workflows, regulatory and compliance requirements, financial and revenue-cycle performance, and coordination of services across multiple locations.

• Supports efficient procedural workflows, managing scheduling capacity and competing priorities, addressing operational barriers, and maintaining effective communication between the outpatient practice and hospital-based procedural services.

Qualifications:

• Associate’s degree in health care science, Business Administration, or a related field required. Bachelor’s degree in a related field preferred. Equivalent education and/or relevant experience may be considered.

• At least 5 years of administrative experience in a healthcare setting, with at least 3 years in management or supervisory role.

• Demonstrated knowledge of the primary care setting.

• Possess a strong understanding of the operational complexities associated with healthcare.

• An experienced healthcare leader who can successfully manage a high-volume, fast-paced, and operationally complex practice, while developing standardized processes across locations and maintaining strong partnerships with physicians, advanced practice providers, clinical and administrative teams, and organizational leadership.

What we offer:

At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus is what drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work-life balance, welcoming individuals from all backgrounds to join our close-knit work family.

Benefits include: generous Health/Dental/Vision & Life insurance, Flexible spending Account and Health Savings Account, which are available first of the month following date of hire; Employee Assistance Program; 25 days of paid time-off within first year of employment; 7 paid holidays annually, and a 401k with 4% employer match.

Salary: $83,000 - $115,000, based on experience