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Patient Scheduler, FT, Days

Prisma Health

Maryville, TNFull-timePosted 1 day agoStill listed today

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At a glance

Compensation
No compensation found
Location
Maryville, TN
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Patient Scheduler schedules admissions, diagnostics, and treatment services, ensuring referrals are accurate and entered into the scheduling system. Responsibilities include handling telephone requests, coordinating appointments, maintaining logs, and supporting payroll and recruitment processes while providing compassionate, customer‑oriented service.

Skills & qualifications

RequiredNice to have

Skills

Scheduling ProceduresServices KnowledgeCommunicationCustomer Oriented ServiceTelephone Equipment ProficiencyComputer Proficiency

Qualifications

High School Diploma or EquivalentTwo Years Related Work ExperienceMedical Terminology Knowledge

Full job description

Inspire health. Serve with compassion. Be the difference.

Job Summary Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system.

Essential Functions

  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.

  • Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.

  • Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff.

  • Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.

  • May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.

  • Performs other duties as assigned.

Supervisory/Management Responsibilities

  • This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

  • Education - High School diploma or equivalent preferred

  • Experience - Two (2) years of related work experience preferred

In Lieu Of

  • NA

Required Certifications, Registrations, Licenses

  • NA

Knowledge, Skills and Abilities

  • Knowledge of scheduling procedures

  • Knowledge of services offered to provide accurate scheduling of clients.

  • Communication skills

  • Customer-oriented service skills

  • Proficient in use of telephone equipment, voicemail, and computers

  • Knowledge of medical terminology preferred

Work Shift Day (United States of America)

Location Blount Memorial Hospital

Facility Blount Memorial Hospital, Inc.

Department Outpatient Oncology Infusion

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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