Employment Counselor, Adult Services
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At a glance
Job overview
The Employment Counselor at Hired builds strong relationships with diverse individuals and families, providing coaching, career exploration, and work readiness training while coordinating resources and maintaining compliance with program contracts and data privacy laws.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
At Hired, we specialize in supporting individuals whose opportunities have been shaped by historic and systemic inequities. We strive to provide coaching and skill-building opportunities at every step of their journey while helping individuals stabilize by meeting their basic needs and navigating systems of support.
Hired’s mission is to nurture purpose and advance economic opportunity for all through individualized employment and career services. Our values include:
Putting People First
Going the Extra Mile
Advancing Equity
Working Together
Hired is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, marital status, familial status, gender identity, national origin, sexual orientation, disability, or veteran status. Hired is an LGBTQIA2S+ friendly employer.
POSITION DESCRIPTION
The role of the Employment Counselor is to build strong relationships and assist diverse individuals and families in their job search and career exploration. The Employment Counselor will commit to a strength based, person centered approach to serve individuals and achieve program outcome goals. Candidates with previous experience in roles that require coaching and developing others, establishing, and maintaining interpersonal relationships, developing objectives and strategies to achieve goals and evaluation of information to determine compliance with standards such as teaching, human resources or training. This position is eligible for hybrid schedule after initial training.
POSTION REQUIREMENTS
One - three years’ relevant experience. Education may substitute for experience
Desire to work effectively with persons of all cultures, economic and educational backgrounds
Assess and evaluate participant’s physical, social, vocational, educational and employment situation to determine participant strengths and identify barriers
Conduct one on one career exploration and assessments with participants and incorporate results in goal setting and development of employment plan
Assist in coordinating internal and external resources and support services by consulting with service providers, that may include health-related services, services for children, financial assistance, advocacy, and legal resources, education, work related needs and housing
Maintain compliance with program contract requirements and program policies.
Maintain participant confidentiality and adhere to Data Privacy laws
Complete data entry per program requirements including but not limited to all functions in WorkforceOne electronic participant files and regular and ongoing case noting
Facilitate Work Readiness Training
Identify appropriate training resources for participants
Ability to communicate both verbally and in writing in an organized and effective manner.
Skill in counseling/coaching techniques to assist individuals to set and attain employment and training goals.
Able to prioritize and organize workflow to achieve efficiency.
Computer proficiency preferred or must have the ability to learn (examples: Word, Excel, Outlook, and databases).
Ability to work effectively in a hybrid environment.
ESSENTIAL FUNCTIONS
Enrollment/Assessment
Conduct or assist in conducting group or one-on-one program information/overviews for potential participants.
Assess and evaluate participant’s physical, social, vocational, educational and employment situation to determine participant strengths and identify barriers.
Conduct one on one career exploration and assessments with participants and incorporate results in goal setting and development of employment plan.
Administer appropriate assessment and screening tools per program requirements or guidelines.
Case Management
In collaboration with participant, develop an appropriate plan with specific timelines and measurable goals.
Provide ongoing coaching and employment counseling.
Discuss and educate participant on labor market demands and trends.
Discuss career pathways and make appropriate referrals based on participant interest.
Assist in coordinating internal and external resources and support services by consulting with service providers, that may include health-related services, services for children, financial assistance, advocacy, and legal resources, education, work related needs and housing.
Collaborate and follow through with other employment service providers, County business partners, businesses, community agencies, and educational institutions on behalf of participants.
File Management/Reporting
Monitor and report on participant progress.
Maintain electronic case files and case file documentation including uploading all required documents in EDS.
Maintain compliance with program contract requirements and program policies.
Maintain participant confidentiality and adhere to Data Privacy laws.
Complete data entry per program requirements including but not limited to all functions in WorkforceOne electronic participant files and regular and ongoing case noting.
Respond to requests for report and case file reconciliation in a timely manner and take appropriate action
Minimum Education Required
Some college course work
Minimum Experience Required
Facilitate Work Readiness Training
Identify appropriate training resources for participants
Keep abreast of county, state and federal program policies, maintain high level of skill and expertise through professional development and continuing education.
Collaborate with other agencies for program activities.
Maintain awareness of current labor market information.
Meet all program goals as outlined in contract.
Fulfill obligation as mandated reporter.
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
Yes
Physical Required
No
Drug Test Required
No
Compensation
$25.00 - $25.00 / Hourly
Postal Code
55425
Job Type
Full Time
Place of Work
Hybrid
Requisition ID
18595
Job Benefits
In addition to competitive salaries, Hired offers work/life balance supported by a hybrid schedule and a generous paid time off program that includes 3 weeks’ vacation, 2 weeks personal & health, 3 floating holidays and 12 observed holidays. Our group health benefit includes free virtual or in-home visits and more than 500 free medical prescriptions for enrolled employees and their household members. Other offerings are dental, Health Savings Account and Flexible Spending Accounts; employer paid short- and long-term disability, employer paid life insurance; 401(K) Retirement Plan with employer contributions; voluntary vision and legal insurance.
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