Temp: Office Assistant for the Office of Learning Services

Location: Utica, NY Category: Staff Job Type: Part-time Temporary Posted On: Thu Sep 10 2026 Job Description:

Position Summary:

The Office Assistant for the Office of Learning Services is a temporary, 20-hour-per-week position responsible for coordinating and supporting all student testing operations. This includes scheduling exams, coordinating and providing proctoring services, maintaining accurate testing records, and communicating with instructors and students to ensure testing accommodations and procedures are implemented effectively. In addition, the position provides essential front-office support, including answering phones, scheduling student appointments, greeting students, faculty, and staff, and triaging questions and concerns to the appropriate staff or resources.

Responsibilities:

• Schedule, organize, and proctor student exams

• Serve as a point of contact for students and instructors regarding testing schedules, procedures, and related questions

• Answer phones, schedule student appointments, greet constituents, and provide general administrative assistance

• Triage student questions and concerns, provide appropriate information and resources, and refer students accordingly

Job Requirements:

Education and Experience:

• High School Diploma

Skills/Abilities:

• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines.

• Exceptional attention to detail and accuracy, particularly when scheduling and coordinating student testing.

• Strong communication and interpersonal skills when working with students, faculty, staff, and visitors.

• Customer service and problem-solving skills with the ability to respond professionally and appropriately to student questions and concerns.

Supervisory Responsibility:

• N/A

Driving Responsibility:

• N/A

Travel:

• N/A

Additional Information:

Visa sponsorship is not available for this position

EEO Statement

Utica University is committed to equal opportunity and creating a welcoming work environment for all employees. All qualified applicants will receive consideration for employment without regard to veteran status, disability, citizenship status, domestic violence victim status, or protected status under applicable local, state, or federal law.

Commitment to Supporting and Hiring Veterans

Utica University is a comprehensive, independent, private institution founded in 1946 to offer options for higher education study to veterans returning from the Second World War. More than seventy years since veterans returned from WWII, this tradition of serving veterans is still held in high regard here at Utica University, and we are proud to welcome veterans as students and as valued members of our faculty and professional staff.