Rehab Scheduling Representative
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At a glance
Job overview
The Rehab Scheduling Representative provides customer service, verifies insurance, coordinates procedures and schedules, maintains medical records, and utilizes the EPIC EMR system to support efficient rehab department operations across three urgent care locations.
Skills & qualifications
Skills
Qualifications
Full job description
Description
Schedule: Per diem (scheduled as needed) at our 3 Urgent Care locations.
Main Function:
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Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.
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Ensures maintenance of medial records, chart filling and electronic/computerized documentation.
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Coordinates schedules with other departments to meet the needs and expectations of the customer.
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Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.
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Utilizes the EPIC Electronic Medical Record (EMR) system to accurately document, access, and manage patient information while supporting efficient clinical workflows.
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Patient demographic information is validated prior to patient receiving service.
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This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.
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Will assist in, and perform diverse tasks required to maintain an efficient and organized office
Qualifications:
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Secretarial experience with strong organizational skills required.
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Medical background is desired.
Education:
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High School Diploma or GED required.
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Associates Degree preferred.
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Medical terminology desired. ICD-10/CPT coding experience strongly desired.
Experience:
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2 to 3 years of previous secretary/clerical medical office experience desired.
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2 to 3 years healthcare services scheduling experience preferred.
Pay Range: $18.34 - $22.00
Starting Range: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply
Qualifications
Experience
Preferred
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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