Director, Security and Safety

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: A lone star welcome in the country's capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.

About the role

The Director of Security and Safety is responsible for the day-to-day security of the property to ensure the safety and security of all guests, personnel and property.

What you will do

• Implement all policies and procedures regarding ongoing and preventative security and safety programs.

• Review and conduct performance evaluations for Security.

• Ensure compliance with the Lead With Care program.

• Prevent situations that could jeopardize the reputation of the hotel.

• Investigate crimes committed against the hotel, guests, and employees and document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.

• Respond to and assist hotel staff in handling of any hotel emergency or safety situation, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.

• Select, train, schedule, discipline and manage security.

• Remain informed of current laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.

• Develop and implement the hotel's fire plan, in addition to testing the Fire and Emergency Response Preparedness.

• Use and manage technology related to guest security, employee security and camera systems, controlling keys, lock system and alarm systems.

• Develop and maintain annual budget for Security.

• Chair the Health and Safety Committees in the hotel.

• Administer the hotel's OSHA Hazardous Communication Program. Perform all tasks safely in compliance with OSHA regulations.

What you bring

• Minimum three years management experience in a luxury Resort.

• Requires reading, writing and oral proficiency in the English language.

• Appropriate business conduct and ethical principle to serve as a role model for others.

• Proven ability to effectively lead in a variety of situations with different individuals or groups.

• Ability to develop strong and effective interdepartmental relationships.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

Schedule & Hours:

• This is a full-time position

• Open availability expected, with scheduled shifts including late nights, holidays and weekends

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal