MARKETING MANAGER / NF4

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

Responsible for planning, directing, initiating, and implementing a comprehensive marketing program in support of a variety of MCCS program functions. Utilizes a variety of communication methods and techniques, including oral, written, visual, and social media for the purpose of informing the general public about the programs, services, special events, and policies sponsored by or affiliated with MCCS operations. Develops and utilizes a variety of ideas and concepts designed to enhance awareness and utilization of MCCS facilities and servicesProvides leadership and direction to the Marketing specialists and digital media coordinator setting an effective marketing plan and ensuring performance goals are set and met. Serves as a mentor, coach and guide to the Marketing Department staff. May organize, tabulate, track and research primary data, including demographics for surveys, focus groups, etc. Assists in communication and promotional requirements, which may include developing digital marketing materials, brochures, calendars, and posters and other public relations activities for the department. Initiates and prepares routine correspondence such as letters, memoranda, and messages using a computer and various software. Plans, organizes, and manages internal processes, project management systems and resources to ensure maximum productivity and effiency. Manages and supports accounts for MCCS operating divisions. Works Special Events put on by Marketing as directed. Develops long range plans in conjunction with internal operating directives. May assist in the preparation of financial plans and related records and/or reports. Personally responds to routine telephone inquiries and mail inquires. Assists with the coordination of MCCS publicity through newsletters, newspaper, Plans of the Day, brochures, posters, and other media sources. Assists branch head and staff members by performing various marketing, clerical, and administrative tasks. Must possess strong computer knowledge with the use multiple cloud-based applications such as or similar to UCView Digital Signage Software, Daktronics Venus Control for LED signs, and experience with Wrike Project Management. Oversees the Consolidated Memorandum Receipt or asset inventory for the Marketing Division. Prepares internal office financial plans and related records and reports, and exercises authority on approved budget. Represents the Marketing Division in the absence of the Deputy Director. Provides guidance in business development and marketing activities. Must possess the ability to brief area commands, service members, and families. Monitors programs on a regular basis and initiates corrective action to ensure support of operating programs of MCCS. Manages new property and digital resources providing direction on facility renovations, installations, and improvements. Must be alert to substance abuse and take appropriate action. Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety, and other environmental issues and programs. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Travel to regional installations, as required. Performs other related duties as assigned. Requirements

EVALUATIONS: Qualifications

Applicants must have at least four years of experience in marketing, including a minimum of four years in a supervisory role. Strong computer skills. Demonstrated experience in the use of a variety of informational marketing and media methods such as graphic arts, design, illustration, photographs, computers, broadcast, etc. Must have strong written and oral communication skills. Must possess solid organizational and detail-oriented expertise and the ability to handle numerous projects at one time. Must be skilled in using a variety of communication and informational media methods and techniques to stimulate interest of a variety of publics of audiences with varying levels. Must be able to identify the characteristics of target audiences and determine the most effective, sources, methods, and techniques to use in reaching patrons. Ability to analyze the results of information gathering techniques, surveys, inquiries, etc., to improve upon existing systems. This is a white-collar position where occasional lifting of up to 20 lbs may be required.

How You Will Be Evaluated

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official. Benefits

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges Other Information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy *Resume that does not exceed 2 pages **IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.