Zone Engineer

Job Description

Insight Global is seeking a Zone Engineer (OCE) to support a large utility company and their projects in the Shelby, NC area. This role is a mix of project management, utility design, and customer interaction, where you'll manage multiple electrical distribution projects from start to finish. Responsibilities include working directly with residential and commercial customers, conducting site visits, coordinating permits, tracking projects in Maximo, and creating utility designs in DesignLite. The ideal candidate is highly organized, customer-focused, comfortable working independently, and able to manage 30-60 active projects at various stages while balancing deadlines, customer needs, and field work.

Manage 30-60 utility projects at various stages simultaneously Serve as the primary point of contact for customers and stakeholders Prioritize work orders based on deadlines, customer needs, and project requirements Conduct field/site visits to gather information and support project execution Track project progress, costs, and documentation in Maximo Create utility designs using DesignLite Coordinate permits and project approvals Work independently while managing your own territory and workload Resolve customer issues and maintain strong customer relationships Ensure projects are completed on time and according to Duke Energy standards

Skills and Requirements

Bachelor's degree in engineering or technology or related field with 1-2 years of experience OR associate's degree in engineering or technology or related field with 3-5 years of experience Experience with Utility design, Maximo, BOUD, DesignLite, Pole Foreman, or related platforms Strong problem-solving skills and ability to manage customer expectations Customer-facing experience with communication and relationship-building skills Comfortable conducting field/site visits and using and person vehicle for project-related travel Utility design or engineering background Strong time management and ability to prioritize active projects at different stages Strong project organization and prioritization skills Advanced customer service experience Permit coordination experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].