IT Training Coordinator (Provisional)

• Designs, coordinates, and facilitates agency-wide technology training programs covering computer systems, end-user software, technology coordinators’ cloud applications, and digital workplace tools.

• Advises departments and component school districts on technology planning and implementation, including hardware deployment, software adoption, cloud migration, and systems integration.

• Develops and delivers training modules that familiarize employees with core digital systems, productivity suites, and technology best practices.

• Develops and administers advanced and role-specific technology training, including data tools, instructional technology platforms, specialized software, and other digital resources.

• Assists with configuring and customizing new applications and existing systems to support training objectives, optimize workflows, and address departmental technology needs.

• Maintains digital resources and documentation, including file structures, knowledge bases, standard operating procedures, operational runbooks used in technology operations, and related technology resources.

• Evaluates, tests, and recommends software solutions, digital learning tools, cloud-based technologies, and enterprise applications to leadership based on organizational needs and emerging technology trends.

• Establishes and supports user groups and communities of practice that foster collaboration, shared learning, and the exchange of best practices related to digital tools and data systems.

• Develops and distributes digital communications regarding technology initiatives, system updates, available technology resources, and training opportunities.

• Represents the department or agency at technology conferences, workshops, seminars, and other professional development events and activities.

Job Qualifications

MINIMUM QUALIFICATIONS: EITHER: 1. Possession of a Bachelor's Degree, or higher, in Computer Science, Information Technology, or a closely related field; OR

1. Possession of an Associate's Degree in Computer Technology, Information Technology, or a closely related field AND two (2) years of full-time paid experience or its part-time equivalent, in systems analysis computer support, technology training, information systems, or closely related field; OR

2. Graduation from high school or possession of a high school equivalency diploma AND four (4) years of full-time paid experience, or its part-time equivalent, in systems analysis, computer support, technology training, information systems, or closely related field; OR

3. An equivalent combination of training and experience as defined by the limits of (1), (2), and (3).

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of computer systems, hardware, software applications, cloud-based technologies, digital workplace tools, and related technology resources.

• Knowledge of office terminology and procedures.

• Working knowledge of instructional methods and techniques used in technology training.

• Ability to train others in the use of computer hardware, software, cloud-based technologies, digital workplace tools, and related technology resources.

• Ability to explain technical concepts clearly to users with varying levels of technological experience.

• Ability to evaluate software applications and technology resources.

• Ability to develop user documentation, procedures, and instructional materials.

• Ability to create flowcharts, schedules, and tables related to data processing.

• Ability to establish and maintain effective working relationships with others.

• Ability to communicate effectively in English, both orally and in writing.

• Ability to follow complex written and oral instructions.

• Analytical ability and sound judgment.

• Physical condition commensurate with the demands of the position.

Application Deadline:09/16/2026