Claims Specialist
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At a glance
Job overview
The full-time Claims Specialist at SIXT will collaborate with external organizations to streamline collections, make informed decisions on damage claims, de‑escalate and resolve outstanding issues, provide empathetic customer service, explain coverage options, and gather necessary documentation while ensuring confidentiality and legal compliance.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Description
Are you ready to take the wheel and drive success? As a full-time Claims Specialist at SIXT, you’ll be at the heart of our dynamic operation, ensuring every detail aligns for a seamless process. If you’re a pro at juggling tasks, thrive in fast-paced environments, and love turning challenges into wins, this is the role for you. Apply now!
YOUR ROLE AT SIXT
- You collaborate with external organizations to streamline the collections process and improve efficiency in recovering owed amounts
- You make informed decisions regarding the pursuit or closure of damage claims, balancing accountability, and strategic judgment
- You de-escalate and resolve outstanding damage claims, turning complex situations into satisfactory outcomes for all parties
- You provide exceptional customer service, addressing client inquiries with empathy and professionalism
- You explain the claims process and Sixt coverage, ensuring clients fully understand their options
- You gather necessary documentation from clients, insurers, and other parties, ensuring thoroughness in the claims process while maintaining confidentiality and legal compliance
YOUR SKILLS MATTER
- Experience You have a minimum of 1 year of experience in claims, collections, or an administrative role
- Education You have a high school diploma or bachelor’s degree (preferred)
- Technical Proficiency You are proficient in computer navigation, including Microsoft Office Applications
- Soft Skills You demonstrate strong organizational skills, can multi-task effectively, and excel in professional communication
- Commitment To Excellence You are success-oriented and willing to take on multiple tasks
WHAT WE OFFER
- Comprehensive Health Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
- Paid Time Off & Sick Leave Access Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance
- Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you and your immediate family
- Additional Perks Experience the advantages of working in an environment with ample opportunities for professional advancement
Additional Information
About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
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