Office 365 Level 3 Engineer

Job Description

A client of Insight Global is seeking an Office 365 Level 3 Engineer to administer, optimize, and support enterprise Microsoft 365 and Google Workspace services. This individual will help ensure secure, reliable, high-performing, and compliant collaboration platforms while improving service delivery through automation, technical leadership, project execution, and customer engagement. This person will take end-to-end ownership of assigned service areas, including system configuration, monitoring, maintenance, troubleshooting, documentation, and continuous improvement. This position does not have direct supervisory responsibility but will provide technical guidance and knowledge sharing to junior engineers

Skills and Requirements

• Advanced administration experience with Microsoft 365 services, including Teams, Exchange Online, SharePoint Online, and OneDrive
• Experience administering or supporting Google Workspace services, including Gmail, Meet, Chat, Drive, Docs, and Sheets
• Experience with Microsoft Entra ID and Conditional Access
• Ability to troubleshoot complex cloud collaboration and productivity platform issues
• Scripting and workflow automation experience
• Experience using APIs for user management, reporting, or platform configuration
• Knowledge of change management, impact assessment, testing, and rollback planning
• Strong technical documentation and customer communication skills
• Ability to independently manage projects, risks, blockers, and assigned service areas
• Experience with Microsoft Purview
• PowerShell scripting experience
• Experience supporting enterprise or higher-education environments
• Familiarity with Microsoft 365 and Google Workspace roadmap management
• Experience conducting platform migrations or enterprise policy rollouts
• Experience evaluating or enabling AI tools within Microsoft 365 or Google Workspace
• Experience mentoring junior engineers
• Experience collaborating with security, identity, voice, and infrastructure teams

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].