RN Bed Coordinator

Allentown, PA - 1110 American Parkway

Full time

R144835

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Registered Nurse Bed Coordinator will prioritize, triage, and coordinate patient flow activity including all inter/intra-facility transfers and bed placement at the St. Luke’s University Health Network. Responsible to be the initial contact for all providers who wish to transfer a patient for a higher level of care. Facilitates transfers to the most appropriate Network facility based on location, available specialties, and bed availability in conjunction with the accepting physician.

JOB DUTIES AND RESPONSIBILITIES:

• Answers all calls into the call center in a timely fashion while demonstrating exceptional customer service and telephone etiquette, regardless of the intent of the caller

• Works efficiently out of Bed Planning and Transfer Center modules in the electronic medical records system, Epic

• Effectively utilizes medical appropriateness criteria for all urgent and emergent transfers/admissions including review of patient’s chart to determine treatment plan, medical history, reason for admission, and special considerations for patient placement

• Reviews patient insurance to determine appropriateness for transfer and communicates with other departments as necessary to facilitate insurance authorizations if needed

• Initiates Case Management referrals when appropriate

• Coordinates activities in the department and promotes cooperation to the staff to achieve department objectives and maintain good interdepartmental relations

• Promotes and maintains harmonious and effective working relationships within the hospital

• Utilizes Capacity Management Dashboard in Epic to determine overall census condition and bed availability

• Utilizes appropriate critical thinking, triage and clinical skills to determine patient placement and prioritization of patient transfers

• Coordinates placement of OR patients with PACU/ASC to minimize disruption to the OR schedule

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 8-12 hours per day, one hour at a time. Standing for up to 1 hour per day, one hour at a time. Walking up to 1 hour per day, one hour at a time. Stooping, squatting, crouching, kneeling, and reaching above shoulder level rarely. Never crawling or climbing. Hearing as it relates to normal conversation. Seeing as it relates to general and near vision.

EDUCATION:

Graduate of a professional nursing program. BSN preferred. Registered Nurse with current license to practice in the state of Pennsylvania or seeking Pennsylvania licensure through reciprocity.

TRAINING AND EXPERIENCE:

Critical Care, triage and/or pre-hospital experience preferred. Prior experience in hospital Utilization Review or Care Management highly desirable. Computer skills and telephone skills are required.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.

St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.

Learn More Here. (http://www.slhn.org/About)