Program Analyst

Summary

The Program Analyst for Facilities and Engineering Service (FES) M&O at the VA Maryland Healthcare System (VAMHCS) is a key staff member assigned to the Office of the Facility Maintenance Supervisor (FMS) of M&O at Perry Point Medical Center. The Program Analyst reports directly to the Administrative Officer. It is is a non-supervisory position but works directly with all supervisors and managers within FES, as well as key staff members and service chiefs assigned to other service-lines.

Duties

Major duties include but are not limited to: Coordinates and monitors all FMS M&O work channels to ensure high quality service is performed and to meet all deadlines, goals and other service-line expectations Supports a wider scope of services both "in-house" M&O and construction to providing re-occurring annual service contracts Provides support to the VAMHCS which includes maintenance and repair activities conducted by the (70) FTE Maintenance and Operations FMS staff; utilities, deliveries; key control, Grounds and Transportation Supports nearly all departments in the VAMHCS including: Safety; and Green Environmental Management and Industrial Hygiene, and the PENTAD (VAMHCS Executive Office) with various high visibility requests and requirements Works directly and collaboratively with all supervisors and managers within Facilities and Engineering service Multi-disciplinary with an Energy Manager, Healthcare Engineer(s), and M&O shops with skilled trades that provide and support a wide scope of services, work order system, PMs, small construction projects and re-occurring annual service contracts Writes or assists in the writing of position descriptions (PD) for positions within the service-line Works with service-line supervisors to ensure: new employees receive appropriate training for their job; routine/refresher training is provided annually and/or as needed to all employees etc. Assists in the development and maintenance of various employee-engagement systems Ensures annual certifications and licenses of department employees are current, while performing audits Acts as a Fund Control Point (FCP) Official. Monitors all assigned fund control functions to ensure accuracy of the balances; reconciles purchase card orders within the timeframes specified in applicable directives Oversees credit card purchases and ensures the proper allocation of funds to the responsible Purchase Card Holders, as well as oversees over-threshold equipment/supply procurements Routinely reviews the execution of the salaries budget (wages/salaries, benefits, travel, education, etc.) throughout the year to ensure operations continue as expected and serves as alternate timekeeper Conducts and/or oversees annual inventories for all property owned by the service-line as stated on the Equipment Inventory Lists Submits Reports of Survey and conducts investigations into lost inventory Oversees internal controls such as the inventorying, distribution and storage of keys, pagers and phones Serves as the Key Controller for the Campus or worksite Serves as a super-user for electronic work order and preventative maintenance system (VISTA/Above Par, etc.) Performs a variety of duties related to Quality Assurance / Management and Program Analysis that provide information (data, reports, research, etc.) to management and facilitate management orders to effectively manage all programs that fall under the service Provides advice/guidance to management based on research and interpretation of many sources of information including law, directive, policy, industry guidance/standards, benchmarks, etc. Makes recommendations to improve service-line procedures and processes and meet appropriate requirements Assists in the development and monitoring of various performance measures and/or action plans required to improve current performance Serves as Automatic Data Processing Application Coordinator (ADPAC) for entire projects section Manages extensive data collection for Perry Point VAMC sites, conduct analytical evaluation and coordination with Healthcare Engineer(s) Oversees gatherings and organizes data from Maintenance and Operations shops, creating reports and assist in the development of ongoing project priority listings Assists the M&O staff Healthcare Engineer(s) and M&O Supervisors with their Contracting Officer's Representative (COR) administrative functions Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 7:00am-3:30pm Telework: May be authorized for AD-HOC ONLY Virtual: This is not a virtual position. Position Description/PD#: Program Analyst/PD25380-O and PD25381-O Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/08/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Program Analyst GS-07: Specialized Experience: Must have at least 1 year equivalent to the GS-05 level, that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Specialized experience includes but is not limited to: coordinate and monitor all FMS M&O work channels, supports a wider scope of services both "in-house" M&O and construction to providing re-occurring annual service contracts, providing support to the VAMHCS which includes maintenance and repair activities, and indirectly supporting nearly all departments in the VAMHCS including: Safety; and Green Environmental Management and Industrial Hygiene, and the PENTAD (VAMHCS Executive Office) with various high visibility requests and requirements. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 1 full year of graduate level education or superior academic achievement. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. Program Analyst GS-09: Specialized Experience: Must have at least 1 year equivalent to the GS-07 level, that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Specialized experience includes but is not limited to: Resource Management, that includes Personnel, Financial, Materials & Property, Administrative Management, that includes performing a variety of duties related to Quality Assurance / Management and Program Analysis that provide information (data, reports, research, etc.) to management and facilitate management orders to effectively manage all programs that fall under the service, assisting in the development and monitoring of various performance measures and/or action plans required to improve current performance, serving as Automatic Data Processing Application Coordinator (ADPAC) for entire projects section, Oversee gathering and organizing data from Maintenance and Operations shops, creating reports and assist in the development of ongoing project priority listings, Contract Procurement and Management that includes assisting the M&O staff Healthcare Engineer(s) and M&O Supervisors with their Contracting Officer's Representative (COR) administrative functions OR, Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related OR, Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Accountability Administration and Management Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Interpersonal Skills Learning Manages and Organizes Information Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Other Information

Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and wellbeing. As a VA employee, you will practice Whole Health in an environment that supports personalized and proactive care. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.