Site Reliability Engineer ELH - OneIT - Poughkeepsie, NY

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk

Your role and responsibilities

IBM is seeking a motivated and detail-oriented IT an Entry-Level IBM Z Systems Programmer, you will be a member of the IBM Z Development & Infrastructure Hosting team, supporting mission-critical z/OS environments used by IBM development organizations and strategic business initiatives.

Key responsibilities include:

• Assist with the installation, configuration, maintenance, and support of IBM Z infrastructure.

• Support z/OS operating system maintenance activities, including upgrades, service implementation, and testing.

• Monitor system performance and availability to ensure reliable and efficient operations.

• Participate in incident resolution, root cause analysis, and problem management activities.

• Support storage, networking, security, and middleware teams in maintaining a stable IBM Z environment.

• Develop automation and operational efficiencies using scripting and IBM tools.

• Assist in system documentation, operational procedures, and technical standards.

• Participate in infrastructure projects involving modernization, automation, and platform enhancements.

• Collaborate with development, engineering, and operations teams across IBM.

• Learn and apply IBM Z technologies through mentoring, training, and hands-on experience.

Required technical and professional expertise

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Information Systems, or a related technical field.

• Basic understanding of operating systems, networking, and enterprise computing concepts.

• Knowledge of programming or scripting languages such as REXX, Python, Java, C/C++, or similar.

• Strong analytical, troubleshooting, and problem-solving skills.

• Ability to work effectively both independently and within a team environment.

• Strong written and verbal communication skills.

• Demonstrated willingness to learn emerging technologies and enterprise infrastructure platforms.

Preferred technical and professional experience

• Exposure to IBM Z, z/OS, Linux on IBM Z, or mainframe technologies through coursework, internships, labs, or personal projects.

• Familiarity with JCL, TSO/ISPF, SDSF, RACF, VTAM/TCPIP, or system automation concepts.

• Experience with automation, scripting, or DevOps methodologies.

• Understanding of infrastructure hosting, cloud technologies, or enterprise systems management.

• Experience with Git, GitHub, Agile methodologies, or CI/CD pipelines.

• Relevant industry certifications or technical training.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.