Supervisory Management and Program Analyst

Summary

WHAT IS TAX EXEMPT/GOVERNMENT AGENCIES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TEGE- Shared Services, Human & Capital Resources, HR Customer Support 1 This announcement is open to current permanent IRS competitive service employees in TEGE - Tax Exempt/Government Entities business units. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Duties

General Manager Duties: As a Front Line Manager you will: Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work. Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action. Give advice, counsel or instruction to employees on work and administrative matters. Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions. Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate. Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases. Identify developmental and training needs of employees, providing or arranging for needed development and training. Initiate ways to improve production, work processes and/or to increase the quality of the work directed. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Provides leadership, advice and coordination of assigned TE/GE human resources and administrative management program procedures; coordinates relative analytics and program reporting; develops policy guidance documents; determines needs for technical support and resourcing and makes recommendations to Director, Shared Services, Operating Division Commissioners and Directors regarding compliance with program objectives, goals and mission. Facilitates communication and coordination among all relevant parties and ensures consistency, accuracy, and quality of related program efforts. Serves as TE/GE representative, coordinating program reviews/evaluations involving other Operating Divisions, functions, etc. where resources from multiple sources are required and where collaborative technical, policy, and programmatic cross-functional decisions are required. Coordinates activities identified for special interest and keeps leadership informed of developments through regular progress reviews, conferences and briefing papers. Develops organizational charts, contact lists, milestone charts, budgets for work modules, schedules and other information to facilitate monitoring and managing key projects for the organization. Participates in the development of strategies and initiatives designed to conduct research and analyze data outcomes and outputs related to assigned programs. Manages program execution to ensure all actions follow approved plans and programs. Evaluates total program execution to detect potential problem areas and initiates corrective actions. Prepares and participates in periodic program reviews to determine progress against objectives. Reviews long-range program requirements to ensure their conformance with IRS, Treasury, and other federal agency policy. Analyzes higher-level written guidance including policy documents from IRS, Treasury, and other federal agencies, federal statutes. results, findings, as well as following developments and emerging program related areas, for potential impact/applicability to TE/GE. Identifies relevant strategic issues, integrates organizational components' input and synthesizes into goals, objectives, and implementing actions as part of the strategic planning process. Provides policy analysis, recommendations, and subject matter expertise to TE/GE senior leaders on matters related to data analytics, program implementation, and compliance. Supports effectiveness of organization performance indicators through assisting and enabling senior leader decision making by assessing, developing, and articulating policy, strategy, and plans. Reviews and evaluates existing policies for adequacy. Produces analytics that enable decision-making throughout TE/GE for IRS, Treasury and other federal agency compliance. This includes analysis and coordination of the operational impacts of policies. Uses analytical tools at both technical and policy levels to assess, evaluate, and develop solutions to program issues that are complex, broad in scope, and highly sensitive. Uses qualitative and quantitative analysis techniques to look for ways to improve programs assigned. STANDARD POSITION DESCRIPTIONS (SPD): PD23032 Visit the IRS SPD Library to access the position descriptions. Requirements

Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position. Supervisory Probationary Period - Subject to a 1-year supervisory or managerial probationary period (unless already completed) Government Credit Card - Obtain and use a Government-issued charge card for business-related travel. ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below: SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job.To be qualified for this position your experience must include: Management/leadership experience such as applying management techniques, methods, theories, principles, or labor relations concepts for the accomplishment of all program objectives with combined technical and administrative oversight. Work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day to day guidance training and/or oversight of peers or others. Applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled. Utilizing effective communication techniques to interact professionally and diplomatically with internal and external customers. Coordinating major programs segments and/or organizational structures and/or functional responsibilities of Human Resources operations involving Position Management, Workforce Planning, Performance Management, Labor Relations activities, Awards and Recognition, Training and Development, supporting one or more human resources, human capital, recruitment or organizational support programs and/or Recruitment development and the effectiveness of business units operations support program. Experience may have been gained in a corporate Human Capital Office, Business-Based Human Resources organization, HR liaison role, or similar customer support or program management capacity. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards. Go to Understanding the IRS Paybands for GS/IR conversion.

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE). How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evaluated further. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. A quality group rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level groups, Superior/Best Qualified, Highly Qualified and Qualified. Referral: Eligible applicants rated in the highest quality group, may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site. Performance Appraisal and Awards - Will not be used in determining your overall rating. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP), you must receive a rating of Highly Qualified or better to be rated as "well qualified" to receive special selection priority. Benefits

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC. Other Information

Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty. In the event that a building is closed due to rent management, new hires may be placed in a local commuting location. Additional jobs may be filled from this announcement or any other source to fill these vacancies. Alternative work schedule, staggered work hours may be available. The use of a camera application may/will be required to participate in the interview process. Salary: IRS (IR) Pay Band Locality Pay tables may be found under 2026 - IR Salary Tables. .